Rightmove offers to train agency staff to NVQ level 3 – for free!

News at John Francis | 01/03/2022


Rightmove is to become an estate agent trainer, it has been announced. The UK’s largest portal is clearly unhappy to remain the dominant marketing choice for agents, and now wants to give them free training to achieve an NVQ Level 3 certificate thrown in as part of their Rightmove membership. The new course, which will be regulated by Ofqual, aims to help more agents have easier access to professional training. Rightmove’s syllabus will include training for both estate and letting agency including legislation and codes of practice, generating opportunities, delivering exceptional service and property marketing – although it is assumed the course won’t mention rivals Zoopla and OTM. Agents who sign up will get over 120 hours of free training will then be able to sit an independently adjudicated exam through awarding organisation ABBE for a fee payable directly to them, to be awarded with the qualification. JOSH PHEGAN Rightmove insists it has already been offering training to agents through its Rightmove Hub for some time, and that this is a formal extension of this – citing David Smith’s recent GDPR courses and Josh Phegan’s advice on closing, both of which count towards agent’s CPD hours. Rightmove’s Head of Events & Education Jason Charles (pictured) says: “This felt like the natural next step for our training, and it’s something that so many agents who attend our webinars have asked for. “We want to help agents with this free training so they can get ahead of mandatory regulations that the government may bring in based on the RoPA Report. “Over the next few months we’ll be working with ABBE to finalise our syllabus and will be launching it later this year.” Rightmove’s initiative puts it in direct competition with Propertymark, which is the industry’s main provider of paid-for qualifications and is where, until he left in July 2020, David Cox worked. Nathan Emerson (pictured), Propertymark’s Chief Executive, says: “Rightmove’s announcement to launch a training programme for agents is a further sign that our industry is evolving. “As the leading body for professionals, it’s great to see agents embracing learning and as a number of products enter the market from different suppliers it’s important to establish that agents receive a unified industry standard which can also be used to become part of a professional body such as Propertymark.”