M E

Hi Ben, thanks for all your hard work. Appreciate all that you and Kelly have done. Really grateful for all your hard work. Will fully recommend you in the future.

M & A B

Hi, we would like to say thank you very much to Ben for helping us purchase our property, very professional and kept us in the loop on what turned into a tricky purchase! Many Thanks.

Ms L E

Dear Ben, Thank you for your help in securing the sale of our property. I was getting to the point where I thought it would never happen! Please give my thanks to your colleagues who were involved earlier in the process. Kind regards.

Ms N V

Thank you very much for all your work and support in the selling of our property. It’s been a pleasure. Kind regards

D A

I am sending feedback on our recent purchase. Buying wasn't easy, in particular due to a stressed vendor, other elderly vendors in the chain, an incompetent solicitor and estate agent at the end of the chain and a lock of communication due to some of the vendors decided to agree dates etc among themselves rather than keeping solicitors/estate agents fully informed. Through it all we have been impressed with the professionalism and hard work of all the staff in John Francis Aberaeron office, in particular Helen, Kelly and Serena. They've always returned phone calls and gone the extra mile to get the chain moving and provided an advice to prevent misunderstanding between different parties in the chain. It has been a long journey for us to realise our dream to move to Wales and find somewhere with land to start our new life. We have previously offered on 3 houses so we have some experience of estate agents in the West Wales area. The John Francis Aberaeron office was the only one where we felt we weren't just another customer on their books. I want to make a special mention of Helen in the Aberaeron office. Out of all the estate agents offices we dealt with, she was the only person who took the time and trouble to keep in touch with us through the 15 months we were searching, ringing on a regular basis to check if our criteria had changed and sending us anything suitable she could find. At one point during the purchase, the process has stalled due to the solicitor at the end of the chain waiting for a document. Neither the solicitor or the estate agents dealing with that solicitor were making any effort to chase the document and weren't providing information to the rest of the chain. There wasn't a clear line of communication between the estate agents in the chain as a couple of vendors had decided to arrange things between themselves. When we contacted the Aberaeron office to get an update on what was happening, Helen could have taken the easy option and told us she was unable to speak to the estate agents down the chain to get a more detailed update. However, she doggedly refused to give up until she had spoken to every agent in the chain to get contact details for the agent at the end and spoken to them personally to find out exactly what the hold up was and how long it was going to take to get things moving again.

G D

Hello, the service provided by Kelly, Serena and the res of the team at the Aberaeron branch was great. The sale of my mothers house was beset with difficulties and delays, largely associated with successive lockdowns, but they were diligent, professional and managed the process to a successful conclusion. They were also a pleasure to deal with. I'm very glad we decided to sell the house through John Francis.

CA

We’re so pleased with our experience dealing with John Francis. We had 2 house sales fall through earlier in the year but we found a beautiful property listed with John Francis so we took a chance. Very impressed with the level of service, responsiveness and professionalism of the team; Kelly, Ben & Helen. Thank you for helping us to secure our first family home - just in time for Christmas!"

JM

Thanks Kelly and to all for a smooth process - would like to also say I’ve found Ben great though-out as my main point of contact. Best wishes,

R & G

Hi all Just a quick note to say a big thankyou to all in the office for the work you put into seeing the sale through to completion. As a team you kept on top of all the issues and fed back information quickly and accurately. We are exceptionally pleased with the decision we made to choose your office to sell our house. Good luck in the future and we're sure our paths will cross again. Many thanks again. R & G

S & S P

Just a quick note of thanks to you and your team for finally getting the lodge sale completed. We think Ben deserves special commendation for his efforts and hard work. He dealt with many frustrations and delays with perseverance and good humour and kept us informed throughout. We think he went the extra mile in chasing the sale to completion. Our thanks again.

SD & NT

Thanks to you all, we got there in the end! This is to say thanks to you all in every way- All the best

C J

Kelly and the team Thank you for all your hard work and efforts on securing the sale of my property. Best Wishes C J

J R

Dear Kelly, Many thanks indeed. I am very happy and much relieved with the sale of Gwarffynnon. As you know it started some time ago, but I am so pleased John Francis was able to secure a buyer in the end. I would like to thank you, and the team for your sound advice and perseverance. Especially I would like to thank Ben for his efforts in securing the deal, and his thorough follow up with the sale. I will to stop by when I am next over in Wales, and personally thank you all. Best wishes, J R

G & P

Thank you for selling our house, fantastic service.

S & I

Thank you so much for all the hard work and perseverance for selling our house... All the best.

R & B . P

Dear Kelly It has taken BT since 19 September to connect us to a landline and broadband so at long last we are able to write to let you know how much we appreciated you and your team's efforts in securing a sale for our property. All of you conducted yourselves in a professional manner at all times, acted promptly to our requests for the current state of play and helped to push along/liase with the respective solicitors. Thank you so much for all your assistance not forgetting Helen, Karen and Ben. You said you would achieve a sale and you did. Kind regards and best wishes to you all for a long and prosperous future.

J B

"I'm very satisfied with the service I received from John Francis Estate Agents when I was selling my Mom's property for her - initially they were the only (one of three) estate agents I contacted who spotted + brought up the problem of knot weed.... which indeed did become a problem during the sale but it was a problem that was eventually resolved - This was the reason I chose them initially and I'm pleased that I did because I feel they did a good job for me." Thanks Kelly Best Wishes

S & S

Hi Kelly, I would like to thank you & your team for all your help with the purchase of our new home first class service, nothing too much trouble thanks again for your help finding our dream home Kind Regards

Richard

Kelly, Helen, Annwen Thank you very much for the service you provided in selling. The house sold stc very quickly and we achieved over the asking price. There was some frustration in the length of time to complete but I appreciate this was totally beyond your control and thank you for following matters with regard to the chain and keeping us informed. Overall we were very happy with your services Kind regards Richard

H

Thank you to all in John Francis for your hard work in selling the property. Your team were extremely proactive in getting viewings and showing viewers around the property. I’m glad we chose John Francis. All the best H

P & D R

Dear David, We are now in possession of our lovely new property by the sea in Pembroke Dock and beginning to settle in. It's most interesting observing all kinds of water craft plying the estuary including the Irish Ferry service. We would like to thank you very much for your unstinting service in the sale of our property. We were expecting to be in for the long haul of waiting for an offer for the property, but you found our buyers on the very fist day and looked after them as well as you did us, so helping everything to go as smoothly and quickly as it was possible to. John Francis have certainly lived up to their stated aim to provide efficient, personal and professional service, and we could also include "friendly service" in addition. Naturally we would recommend John Francis to anyone for all of the above reasons, but anyone would be extra fortunate if they had you working on their sale of purchase. All good wishes.

Mr & Mrs D B

We are so pleased to have finally exchanged contracts on the sale of our property. The help and support from the team of John Francis Aberaeron has been amazing from the very beginning to the point of exchange. We also feel that the branch manager, David Bluck, went more than the extra mile to help us with support and advice on the purchase of our new property, and especially keeping us informed at every stage of all negotiations. He really gave us confidence at the times when things were getting a little bit stressful. Thank you for your dedication and patience David. We wouldn't hesitate for a minute recommending this branch of John Francis. Thank you all so much.

E S

To Kelly, Helen & Ben I can't thank you enough Best Wishes ES

R & R

A big thank you to you all, for all your hard work in the successful sale of our property, we will pop in and see you soon. Many thanks again R & R

H C

Keep up the excellent work. I cannot express my gratitude strongly enough. I have found John Francis in Aberaeron exceptional. Everyone I encountered was friendly, efficient and professional. They always had plenty of time to answer my questions and put my mind at ease. Plus they were so informative and helpful. I cannot recommend them enough. Thank you Ben and the rest of the team. 11/11/19

A T

Excellent service from Ben Wright and rest of staff at John Francis, highly recommended. Regards

A & E

Dear all, many thanks to the whole team for your help and support. When the house sells we will put feedback online for you and I have every confidence it will be a very complimentary posting, best wishes, A & E.

A & E

Dear all, many thanks to the whole team for your help and support. When the house sells we will put feedback online for you and I have every confidence it will be a very complimentary posting, best wishes, A & E.