Hello and thank you all at John Francis Cardigan for your help during my recent purchase. For the first time ever I was held in a chain of buyers/sellers. What an experience! Apart from the unstinting support from Luke Cowley-Wright, things could have gone awry. He's such a gem for the team, polite, friendly, undaunted, a real asset to John Francis, which needs to be noted and recognized. The Manager, Dan, also a pleasant man, must be delighted to know that he has such a solid support. Thank you all.
I just want to express my sincere gratitude to Luke Cowley-Wright and all of the team at John Francis Cardigan branch. From day one you have all been professional and a delight to deal with. As a company you secured us £10,000 more than the two other estate agents we spoke to suggested. Within one working day we had a our first viewing and offer. Within two working days we had an acceptable offer (that we of course accepted). When things got very complicated over documents that the searches highlighted and could not be sourced, we had a stand off between the two sets of solicitors and it reached the point where the sale had collapsed. Luke Cowley-Wright stepped in, took ownership and metaphorically banged heads together and resolved the problem. I really have to say that without Luke’s intervention the sale would have collapsed, so a huge thank you to Luke and the team at John Francis.
S & A
Dearest Claire, thank you, thank you, thank you!! You have been the VERY BESTEST in every way - you are so much more than just an agent, you have a big big hearth and we love that!! Your help and support throughout this process has been way beyond the call of duty! Bless you, you have helped make some very happy little bunnies.
Mr J J
John Francis (Cardigan Office) dealt with the sale of my property.They were an absolute joy to deal with and very helpful,professional,polite and always going the extra mile to see the sale go through smoothly. I would highly recommend them as a great team.
Mr & Mrs I
To The John Francis Team, after a very difficult protracted sale, many thanks, we are still smiling.
Mr & Mrs I
Thank you Luke for going the extra mile!
Mr & Mrs I
Thank you Rhian for being a special friend and at the end of the phone whenver needed. Regards.
C & J
Many thanks for all your work in relation to our recent sale. Luke in particular was always the cheerful voice on the phone keeping us in the loop for which we were very grateful. We have been happy to recommend your agency to others and wish you every success in the future.
A & P L
Rhi, we are here at the property and feeling very happy about that! Thank you so much for always being so supportive and helpful during those five months. you kept us both going. I hope to meet you before too long.
R & T
Dear Rhian, just a small thank you for all your professional help in getting our bungalow to the final stage. We are so grateful for all the help that you give over and above the normal. Have a wonderful Christmas.
Hi Rhian, just wanted to say a huge thank you for all you help and professionalism whilst helping us to move home, you’ve been great.
M & S M
Having just moved in to the property of our dreams, we can’t recommend John Francis, Cardigan highly enough. From our initial call to arrange a viewing, to moving in day, John Francis offered an exceptional service. Having moved many times, we can safely say that John Francis are the best estate agent we’ve ever purchased or sold a property through. We were incredibly lucky to have Rhian Davis as our contact throughout and her friendly, cheerful and supportive manner combined with her knowledge and professional approach enabled us to get through the many stressful stages of moving. On several occasions, Rhian went above and beyond to help us and we really can’t thank her enough. She truly was fantastic! We don’t plan to move again but if we do, Rhian would be the person we'd call.
Ms L M
We were delighted with the service from your staff, we mainly dealt with Rhian but also Luke helped out when Rhian had a few days off - they were both really proactive and very helpful, and always came back to us promptly when we needed information. Overall we are extremely pleased!
M & S M
Having just moved in to the property of our dreams, we can't recommend John Francis, Cardigan highly enough. From our initial call to arrange a viewing, to moving in day, John Francis offered an exceptional service. Having moved many times, we can safely say that John Francis are the best estate agent we've ever purchased or sold a property through. We were incredibly lucky to have Rhian Davis as our contact throughout and her friendly, cheerful and supportive manner combined with her knowledge and professional approach enabled us to get through the many stressful stages of moving. On several occasions, Rhian went above and beyond to help us and we really can't thank her enough. She truly was fantastic! We don't plan to move again but if we do, Rhian would be the person we'd call.
I sold my property with the help of the Cardigan team of John Francis, Daniel was a reliable and responsive point of contact throughout the whole process; ready to offer guidance/advice whenever I needed it. The rest of the team were always polite and helpful and responded promptly to any queries.
We had the pleasure of meeting Luke At a viewing a few weeks ago and I wanted to write to say simply how good he was and to make sure you are aware of the very high level of representation Luke provides for your company.
On arriving at our viewing, we were all a bit flustered. The circumstances were all a bit awkward due to COVID, the journey was long and troublesome and we were not really being in the correct frame of mind for a viewing. On meeting Luke however, things quickly changed. He gave a warm welcome, was understanding, caring and he helped to make things easier for us. We had a limited time at the property but did not feel rushed at all and Luke was on hand at any point for questions and information, really helping us to get the most out of limited time there. He was personable and professional all the way and made the viewing a very pleasurable experience indeed.
I say all this as we’ve been on plenty of other viewings with other firms where the person doing the showing often goes only as far as opening the door and then locking it again. I have found many agents who haven’t got a clue and what’s worse, have absolutely no interest in the viewer (feigned or otherwise) nor the property. This often make it feel like they simply don’t care about who they are showing and have no desire to sell the property. It’s easy to complain but I like to write when service has been good ergo this email about Luke.
Safe to safe, he’s a keeper. Whoever is in charge at the firm really should give Luke a firm handshake, look him in the eye, say thank you and then buy him a pint. You’re lucky to have him.
Heledd, thank you for all of your help during the time the house was on the market. You're a star - I hope they appreciate you! Very good at your job with a calming and reassuring influence. Thank you so much.
R & T
Dan and staff, as usual superb professional service from all the staff with a smile, thank you all.
C & K E
Many thanks for all your help over the past few months and good luck with your build.
We have recently sold 2 properties with the Cardigan office. The service was excellent in particular the amount of work done by Rhian Davies (5*)
Whilst looking for a property to buy we have dealt with Arwel at the Aberystwyth office and Alex at the Aberaeron office (both 4*).
We are currently on a short term rental through JF Haverfordwest office (1*) and are purchasing a property through the Fishguard office (1*).
Thank you to Rhian and Daniel and to all the staff at the Cardigan office. You have provided a service which I have found second to none. I will certainly be recommending your services. Thank You.
dear Rhian- We appreciate your help very much. Best Wishes.
Huge thanks to everyone in the office and to you for keeping us informed during the sale process. We are both very happy that we chose John Francis and would definitely do so again. I'll leave an online Google review for you at some stage.
S & J T
To Andy & team
You've done a brilliant job! Can't thank you enough for everything you've done. Would recommend you to everyone!
Thank you for all your work. I have no doubt that without your help we will be waiting for weeks to exchange!
May I thank you for the work you did to sell our property in Felinwynt, Cardigan. It took some time but with persistence and good work on your part the sale was eventually made.
Special thanks to Rhian and Daniel who did most of the negotiating on our behalf.
Best wishes, CB
Diolch yn fawr am dy waith ar y ty. 'Rwyt mewn swydd ddelfrydol I ti.
Thank you for all your help.
Dear Hayley & Colleagues
We would like to thank you for all the kind help you gave us during the purchase. If it hadnâ€™t have been for you we would not have known what was happening. We are absolutely thrilled to be living in such a lovely cottage for our retirement and consider ourselves very lucky. Many thanks S&M. F
Dear Mr Emanuel,
I thought it correct to write an email to tell you what a helpful and professional experience we have had buying a property from your Cardigan branch.
Daniel Dix in particular has been exceptional throughout and there is a real possibility that without his considerable input the sale may have fallen through. Daniel has helped clarify certain issues that, unfortunately, my solicitor could not.
It has been a pleasure dealing with your business.
Thank you for your message.
Thanks again to yourself, Haley and others at your office. Your assistance has been invaluable and very much appreciated by us both.
Thank you so much for helping us find our lovely house. Your lucky in your job in being able to make people very happy. Thanks everyone.
Dear Rhian & Team
Thanks for all of your support and help during the purchase of our property. B&P
Just a quick e mail to thank you very much for your not inconsiderable efforts in selling this house for us.
Your persistence, and professionalism certainly helped in getting the sale through. A lot of agents could well learn from your input as to how to sell a property.
Mr & Mrs R
Thank you so much for securing the sale of our property, we finally made it. thank you so much Rhian at Cardigan office.
Many thanks for both of your prompt responses today, your sales service is second to none and John Francis Estate Agents are far superior to others. Good luck to the vendors with the sale. We are actively looking and hoping to pick up a small holding in the very near future.
Thank you again.
S & B B
For Daniel, Andrew and All the Team Manager @ John Francis (Cardigan)
Very many thanks for your efforts on our behalf which achieved the required end result. Brilliant. Thanks. Best wishes for 2017.
Rhian- On behalf of Mum thank you for all you have done, I donâ€™t think she could have coped without you.
Many thanks to all of you for your efforts in selling my aunt's property in Aberporth.
Rhian, Thank you for making our house move so simple and efficient.
To Rhian and the staff of John Francis Thank you for the time and help you gave us on selling and buying our house. Many thanks. A & B
Thank you for doing that I can inform my supplier.
We got finished about 10 o’clock last night. Hats off to Ken Edwards he did a great job for me.
Also, a very big thank to you, for all your professional help in completing the sale of the property.
It was a very emotional sad sale for me, it’s such a beautiful house with that amazing view.
Hope L gets as much enjoyment as I did.
Just moved in today!!!
We would like to thank the team at Cardigan for all their help and support. They truly deserve all the thanks. They are caring, considerate and helpful ..... from Daniel doing the initial part and photos to Luke, Rhian and Heledd ... great team, fantastic agents xx
A massive thank you to Rhian Davis at the Cardigan branch for all her help and support during the sale and purchase of our properties.
C & D M
Thanks, for your hardwork, patience and kindness. It couldn't have been easy! Best wishes.
T & R
To Dan and all the staff for conducting our purchase and sale in such a professional manner. It is such a pleasure to speak and deal with you all, you are so kind, polite and enthusiastic in your work. Again we thank you for your help and here's looking forward to the next!
Mr J H
Hello Rhian, thank you to you and the team for handling another successful house purchase for us. We are very impressed with your service and your friendly, helpful, customer focused staff. I hope we will do business again soon. Thanks again.
Mr & Mrs G
“ A big thank you to all at John Francis. You have all been so brilliant, we cannot praise you enough. Mr & Mrs G”.
Mr D P
Dear Daniel, Rhian, Luke and all at the sales dept of John Francis, Cardigan branch. Just wanted to say thank you all so much for your support and help in selling for us. Really appreciate all your efforts. Best wishes. Thank you.