Given the circumstances of Coronavirus, my viewing of the house for no more than 15 minutes and a relatively event free purchase I must congratulate you, and especially the delightful Robert Watts, who has been helpful, cheerful and handheld me all the way. Thank you and a special thank you to all in the office that have helped me through this process with recommendations for legal, builders and insurance. All the best.
Ms S P & Prof. P O
Exchanged and Completed the Purchase of a property in Fishguard Town on the 25th January 2021. A ‘challenging’ negotiation from our Initial and eventual Accepted Offer in July 2020, through to Completion via the Team at John Francis in Fishguard throughout.
A totally Attentive and Detailed undertaking by Wendy, Nichola & Rob within the whole process; superb communication at all times acting as a ‘first class conduit’ between the Seller, Ourselves and the Legals to resolve many of the issues that emerged: They all engaged with consummate professionalism, patience and good humour far beyond normal expectation, engendering a real sense of trust without bias or prejudice.
Each had a complete grasp of the ‘Technical’ matters that arose, particularly with HMLR queries relating to ‘Boundary Anomalies’, handling a developing circumstance of events to a very satisfactory and Happy Completion!
C.B & B
To all the team at John Francis,
We would just like to thank all of you for your support, professionalism and your friendly service, when we bought through you.
From the first viewing through to picking up the keys you went that extra mile to accommodate our requests and help us with services needed.
We would thoroughly recommend you to anyone.
Hopefully see you around and about now we are living in the locality and we will invite you to the house warming when we are eventually able to have one!
Hi Andy, Thanks for your e mail and the work you did to sell our property. We were very pleased with service you and the team gave us, it was very helpful to be kept informed at all stages about what was going on , especially as we donâ€™t live locally so relied on information from you and the solicitors. In fact we got more information from you than we did from the solicitor! Also thanks for chasing up the solicitor when it all went quiet.
Overall your service was great and we would definitely use your services again and recommend you to others
The John Francis staff in the Fishguard office, who dealt with our sale and purchase were approachable, helpful and knowledgeable. We would certainly recommend them and wouldn't hesitate in using them again in the future.
From the first, the staff at John Francis provided a professional, skilled service. From practical no nonsense advice, to a friendly voice when the frustrations and stress associated with selling a property, became overwhelming. Always understanding, always practical, I can't praise them enough. The perfect team to be on your side.
M & S., G
Having finally moved in on the 31st July I just wanted to drop a quick email to thank you for all your help during the purchase of the above property.
We had lots of help and support from John Francis and appreciate all the effort you put in to keep things moving!
Delighted to finally be here and looking forward to our life on the coast ðŸ˜Š
Thanks very much, we are settling in nicely and are very happy with the house.
We found your office to be always friendly, helpful and knowledgeable. We would definitely recommend you to others both buying and selling their property.
We were pleased with the service we received from both you, and the John Francis team.
You quickly found a buyer for B....... and ensured any viewing was accompanied, which was very reassuring for elderly parents. Also important to us was being kept updated on progress of the sale, and that you got back to us when we left messages.
We will be happy to recommend you to others, and to use your services again should we decide to move.
Things coming along slowly, but surely, at the house! Once it's done, you should pop by and have a nose around! Hoping to be in before September at any rate!
You and Dominic were absolutely fantastic! I would recommend you to anyone. Fantastic service, very helpful and supportive. Always happy to help, guide and advise. I have no plans to sell, but I would definitely consider going through you again
Thanks again to you and your colleagues for your assistance with my recent purchase of my property. Even though you acted for the sellers (and negotiated hard on their behalf), I found you and your colleagues to be fair, helpful, pro-active and responsive throughout. Amongst other things, I'd like to compliment you on your amiable and professional approach, and on how you closely monitored the conveyancing process, keeping me regularly updated to ensure that all issues were swiftly resolved and completion occurred expeditiously. I would not hesitate to instruct John Francis in the future.
I would like to give a big thank you to the team at John Francis Fishguard for their perseverance in the sale of our property. We knew this was going to be a difficult sale at the outset because of a Restrictive Covenant on the property from the Local Authority. The covenant was imposed because the original purchase was taken through the Local Authority Right To Buy Scheme. The team at John Francis Fishguard never gave up and always insisted that they would sell the property. The team also liaised between me and the buyer wherever there seemed a difficulty or objection to the purchase. We live many miles away from the property and it was never a problem for the team to check meter readings or to just generally check on the property. I would have no hesitation in recommending John Francis. It has often been stated that there is no such score as a ten out of ten, in this case there is justification in awarding ten out of ten.
K & B
With many thanks for keeping us so well informed and for all your help throughout our purchase.
Thank you very much for all the work you put into selling my father's property in Lower Town Fishguard. I am particularly grateful to Catherine who used her knowledge of the local property market and excellent client management skills to find a buyer, keep all parties well-informed during the negotiation process and complete a successful transaction. Great work and Happy New Year!
Mr & Mrs V K
Thank you very much for your patience and constant professionalism during the process of selling our property. Your optimism was much appreciated at a time when we were wondering if we would secure a buyer. We felt involved at all times - the updates were timely and welcome. We would have no hesitation in recommending John Francis to other people.
I would just like to say how much I have appreciated the excellent support and customer service I have received from the Fishguard John Francis team regarding the sale of my house. I never imagined that selling a home, especially at a distance, could be such a pleasant process! I have enjoyed the regular updates and appreciated the chasing done on my behalf when it was necessary, but most of all I appreciated the fact that I think you all "got" the property and genuinely positively wanted it to sell.
Many thanks and all the very best for the future!
R & M
Hi Wendy, We have used an estate agent eleven times to buy and sell properties over 36 years. We can say without any reservations that John Francis Fishguard are the best we have ever used. This is due to Wendy and her team (Kelly and Catherine). It is not easy to house search 200 miles from home and to complete a sale and purchase in 10 weeks. They made it a pleasant experience with no stress. The quality of communication was excellent and all details diligently followed up. Above all else the attitude from the staff was great. Thank you. Regards.
MANY thanks Kelly for ALL YOUR HELP.
You have been extremely helpful to me â€“ but also, you have been extremely helpful in getting the transaction completed for the past owners of Dolwern.
Without your input and â€˜time drivenâ€™ response, perhaps this outcome would not have been possible.
Many thanks and hopefully speak soon.
Best regards, R