Daniel Hughes
On behalf of my family and myself I would like to to say a huge thank you to all the the team at John Francis Pembroke. Anne, Haydn, Helen and especially Liz went above and beyond to make the sale of our one bedroom flat happen. We had been renting it out for the last 8 years after living there for 6 ourselves. The value of the flat had dropped due to the financial crash in 2008 and we had waited patiently for the value to creep back up in order to at least redeem the mortgage. We were not overly fond of renting it out as, getting a decent tenant is pot luck and people don't realize there are a lot of hidden costs involved. We put the property up for sale with John Francis Pembroke a couple of years ago, and as demand for property in Pembrokeshire rose we received and accepted an offer in January of this year. Liz was generally our main point of contact and was always the other end of the phone for any queries we had. Even when they were so busy and unable to take my phone call, you could guarantee a call back before the end of the day. There were many times that Liz would have to play the role of a second solicitor too as the buyers conveyancer was less than good at communicating and at generally doing their job. This meant that she and the rest of the team would spend a lot of time trying to get through to the buyer's solicitor just to get me an update and it was never too much trouble. I'm not sure if it hadn' t of been for the constant communication of Liz and Anne with the buyer and their solicitor that things would have gone to plan. If for whatever reason Liz was unavailable, either Anne, Haydn or Helen were there to pick up where she had left off no problem at all. They all put the same amount of time and effort, if not more, into selling this small low priced property as they would have a £1,000,000 estate home. They have no idea how much we apprecaite what they have done for us. We cannot thank you all enough. A special mention and thank you to Anne, who prior to this sale going ahead had kept in regular contact with us in regards to viewings and feedback. Viewings early on were made difficult for her as there was a tenant living at the property, so they needed to be arranged in advance as well as communicating directly with the tenant . However as always nothing was too much trouble. Again a special thank you to Liz, we don't know what we would have done without you!
Dan, Kirsty and Family
TG
Dear Liz ,
On behalf of us both, I would like to thank you all for helping us through the buying process. Everyone has been extremely helpful and professional in every way .
Big , big thanks from T and G.
TG
Dear Liz ,
On behalf of us both, I would like to thank you all for helping us through the buying process. Everyone has been extremely helpful and professional in every way .
Big , big thanks from T and G.
J and S
Hi everyone at John Francis Pembroke,
Just a quick note to say thank you for the excellent way in which your team handled our purchase of a bungalow in Pembroke.
Our main point of contact was Anne Shore, and we would like to highlight the hard work she put in to bring this purchase to completion. We were impressed by the kind way she treated our vendor and the excellent professional way in which she communicated with us. On the day of completion your team worked hard to get a response from the vendors solicitors allowing us to collect the keys and move in.
J and S
Hi everyone at John Francis Pembroke,
Just a quick note to say thank you for the excellent way in which your team handled our purchase of a bungalow in Pembroke.
Our main point of contact was Anne Shore, and we would like to highlight the hard work she put in to bring this purchase to completion. We were impressed by the kind way she treated our vendor and the excellent professional way in which she communicated with us. On the day of completion your team worked hard to get a response from the vendors solicitors allowing us to collect the keys and move in.
Mr A B & Ms R C
A big thanks to the team at Pembroke from the initial valuation and advice from Haydn right at the begining all the way through to completion. Thanks to Anne in particular as she dealt with many a question on our part and remained professional yet friendly putting us at ease during the whole process. We would definitely return to John Francis for any property sales in the future and would be more than happy to recommend to friends and family based on our experience. Many thanks
Mr A B & Ms R C
A big thanks to the team at Pembroke from the initial valuation and advice from Haydn right at the begining all the way through to completion. Thanks to Anne in particular as she dealt with many a question on our part and remained professional yet friendly putting us at ease during the whole process. We would definitely return to John Francis for any property sales in the future and would be more than happy to recommend to friends and family based on our experience. Many thanks
Mr A B & Ms R C
A big thanks to the team at Pembroke from the initial valuation and advice from Haydn right at the begining all the way through to completion. Thanks to Anne in particular as she dealt with many a question on our part and remained professional yet friendly putting us at ease during the whole process. We would definitely return to John Francis for any property sales in the future and would be more than happy to recommend to friends and family based on our experience. Many thanks
Mr A B & Ms R C
A big thanks to the team at Pembroke from the initial valuation and advice from Haydn right at the begining all the way through to completion. Thanks to Anne in particular as she dealt with many a question on our part and remained professional yet friendly putting us at ease during the whole process. We would definitely return to John Francis for any property sales in the future and would be more than happy to recommend to friends and family based on our experience. Many thanks
I K
I would like to thank Liz Arthur in particular for putting up with me and for listening to all my moaning and changing my mind but Liz did it with her usual charm and professional manner. I think she's an asset to the John Francis group. Also not forgetting Helen and a gentleman I spoke to I believe he is the manager. Once again thanks for putting up with me.
I K
I would like to thank Liz Arthur in particular for putting up with me and for listening to all my moaning and changing my mind but Liz did it with her usual charm and professional manner. I think she's an asset to the John Francis group. Also not forgetting Helen and a gentleman I spoke to I believe he is the manager. Once again thanks for putting up with me.
Mr A S
I would like to thank all staff at Pembroke branch of John Francis in the purchase of the property, very professional, made the purchase easy, would not hesitate to go there again.
Mr A S
I would like to thank all staff at Pembroke branch of John Francis in the purchase of the property, very professional, made the purchase easy, would not hesitate to go there again.
S H
Excellent service from start to completion. Always kept fully informed at all times.
S H
Excellent service from start to completion. Always kept fully informed at all times.
C I
Thank you all for your services which I am very happy with. It was a stress and hassle free experience and would highly recommend John Francis Estate Agents to anyone. Cheers everyone.
C I
Thank you all for your services which I am very happy with. It was a stress and hassle free experience and would highly recommend John Francis Estate Agents to anyone. Cheers everyone.
SC
I have just bought a house through John Francis and the Pembroke team, what a joy. Very professional, very friendly team that kept me informed and up to date all the way through. With their help I managed to complete the purchase in under seven weeks.
SC
I have just bought a house through John Francis and the Pembroke team, what a joy. Very professional, very friendly team that kept me informed and up to date all the way through. With their help I managed to complete the purchase in under seven weeks.
DJM
I appointed the Pembroke Team at John Francis Estate Agents to sell my house. Professional, consistent, communications were maintained throughout. I also thank the Pembroke Team for providing valuable useful information and ‘going the extra mile’ to enable me to experience a smooth process. I was satisfied with their efficient marketing and monitoring resources. I would recommend Pembroke Branch to anyone.
DJM
D J Morgans
I appointed the Pembroke team at John Francis Estate Agents to sell my house. Professional, consistent, communications were maintained throughout. I also thank the Pembroke team for providing valuable useful information and 'going the extra mile' to enable me to experience a smooth process. I was satisfied with their efficient marketing and monitoring resources. I would recommend Pembroke branch to anyone.
DJM
I appointed the Pembroke Team at John Francis Estate Agents to sell my house. Professional, consistent, communications were maintained throughout. I also thank the Pembroke Team for providing valuable useful information and ‘going the extra mile’ to enable me to experience a smooth process. I was satisfied with their efficient marketing and monitoring resources. I would recommend Pembroke Branch to anyone.
DJM
D J Morgans
I appointed the Pembroke team at John Francis Estate Agents to sell my house. Professional, consistent, communications were maintained throughout. I also thank the Pembroke team for providing valuable useful information and 'going the extra mile' to enable me to experience a smooth process. I was satisfied with their efficient marketing and monitoring resources. I would recommend Pembroke branch to anyone.
D D
Very friendly staff, helpful and efficient. They gave what felt like a very personal service and put a lot of effort into selling my property. I would definitely use them again.
D D
Very friendly staff, helpful and efficient. They gave what felt like a very personal service and put a lot of effort into selling my property. I would definitely use them again.
