I just wanted to take some time out to express my sincere thanks to Karen and her team as she was absolutely outstanding in providing both a highly professional and thoroughly transparent customer journey in the recent sale of my property. I knew very quickly that Karen could be relied upon to give very honest feedback and her rapport building was second to none. However, her biggest attribute was always knowing exactly what stage the house selling process was at and she would drop everything at short notice to provide an exceptional customer experience. Whenever I spoke to Karen she always portrayed a very bubbly and infectious personality (and as a mortgage advisor myself) I would love to work for someone with Karen honesty, integrity, wonderful sense of humour and highly professional ethos. Please pass on my sincere gratitude to Karen and her team.
Ms A D
Rhys and Zak were brilliant. Very friendly and approachable and easy to contact. It was a smooth transition. Thank you. Highly recommended
Good Afternoon, a huge thank you to the whole Pontardawe team for all their efforts in my sons house purchase. You kept us updated throughout a very sought after home and stressful counter offers. Brilliant communication, liaising and empathy. This was our sons second purchase in 2 months with John Francis. The initial one was via Morriston just as it closed. Nicola Rattenbury took ownership of the transaction and the experience was equally as professional. Hope for the hat-trick with you in Spring! Da Iawn & Diolch
Hi all, just wanted to say on behalf of myself and my parents, I'd like to express a massive gratitude to you all for the sale of our house. Many thanks and we hope you all have a safe and happy Christmas.
Hi, couldn't have asked for a better team, would highly recommend John Francis to anyone looking to sell a house. The Pontardawe team had their hands full with a solicitor. Karen, Rhys and Zak have worked wonders to get my property sold, didn't think it was going to happen before Christmas, thanks guys.
Hi everyone, my property is now sold. My home for 67 years, where all the family grew up and lived has passed on to someone new, who we hope will look after it as well as we did. I would like to thank you all for your help and support in making the transition as smooth as possible, and securing a successful purchaser. Many thanks, all the best, J.
P & J H
We are well pleased with the level of service we received from yourselves during this process. You were particularly supportive during some of the 'stickier' moments where other 'professionals' involved in the sale fell rather short of acceptable standards. Thanks once again.
I would like to thank you for your assistance during my time of purchasing my first home. As being a first time buyer I had no idea how the procedure went, the team guided me along and were very helpful with any questions I had. They were always reassuring that everything was on the right track. I would have been lost without your support.
Thank you all at John Francis, I can honestly say you have provided the most hands on and professional service that I have ever had from an estate agent, so a big thank you.
Happy New year and thank you again.
J & S
Hi Girls, Just a quick note to say a massive thank you for the professional and personal approach we had from yourselves to allow us to purchase our dream house in Trebanos. We were impressed with the no-fuss attitude and quick turnaround of any information that we needed and would definitely recommend you to anyone looking to purchase a property in the area.
L & D South
A massive thank you for being professional, being positive, polite, honest and on the ball. You have sold houses for myself and D and for D and C. Your knowledge with your buyers is second to none and I have dealt with many Estate Agents in the past years and you are one, if not, the best. I run a very large consumer company which I also own. If I had one of you for every 10 employees I have (and they are good) then I would have been a very rich man. Keep doing what you do . . . you are amazing!
T & R
To everyone at John Francis, Thank you so much for your continued effort during the most stressful six months of my life! We got there in the end! Thanks again.
Hi James, Thanks for the help you and the team have given on this sale. I have to say itâ€™s been the most professional service Iâ€™ve ever received from and estate agents! My mother has been in contact with someone in your office to accept the offer, but please accept this as formal notification. Iâ€™m hoping to appoint a solicitor today. Kind regards.
Hi Rebecca, Thank you very much for dealing with this so promptly. You expertise and efficiency at John Francis Pontardawe has been second to none. Thank you Karen, Avril and Rebecca x
Mr N & Mrs N Rees
We would just like to thank you all for the support and providing the viewings on our property. You did exactly what you promised getting people through the door. The rest is down to the one who wants the buy. Your ongoing support was positive and reassuring. We will pass on recommendations for you. Thank you again in supporting us to move on hopefully to better things. Kindest regards.
I would like to thank all the team at Pontardawe branch for a great experience for the sale of our property.
M & P
To all at John Francis Pontardawe,
Thank you for finding us our perfect house and guiding us through the process, from offer to completion. All the staff have been an absolute pleasure to deal with and have helped with any queries we had along the way.