John Francis | Pontardawe | Branch image 1 John Francis | Pontardawe | Branch image 2

Pontardawe branch

9 High Street Pontardawe SA8 4HU

John Francis Estate Agent has been serving the property needs of customers since 1873 and we sell more properties in the SA post code than any other agent. If you have a property to sell or let, or are looking for your next home, we have the experience and expertise to help. We have an extensive 19 strong branch network throughout West Wales, each conveniently located in town centres. All our branches are linked, enabling us to promote properties throughout the region. To sell or let your property for the best price, we advertise across the largest property websites in the UK- Rightmove and Zoopla where we reach thousands of potential buyers every day. Our staff are very often from the local community, so they understand the marketplace and can offer guidance specific to your personal needs. It is this market-leading level of service that keeps our customers coming back time and again. We also sell properties by auction and in 2020 averaged an 94% success rate, way above the national average and, with the Covid situation, are now holding Online Auctions. When choosing where to buy or sell, historic results are no guarantee of satisfaction, but they are the best indication on where you can place your trust!

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Pontardawe area guide

We are located in the heart of Pontardawe neighboured by local businesses, car-parking and the scenic views of the canal and iconic church. Being located on Pontardawe High Street gives us great access to the smaller villages in the Neath and Swansea valley, such as Penycae, Glynneath and Cwmllynfell, whilst also allowing us easy access to the larger valleys towns of Neath, Ystradgynlais and Clydach. With Swansea city only a short drive away our location lends itself to buyer and sellers from all walks of life looking for the experience of a rural, traditional agent.

Karen Walters

Branch Manager

Karen has over 15 years’ experience in the industry and has run our busy Pontardawe office since 2014. Karen brings a wealth of experience in running a successful office and has a superb knowledge...

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Gemma Hughes

Negotiator

Gemma comes from a customer service background, and has been with the company for over 4 years. She is very much a people person and regularly receives positive feedback and comments from her clien...

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Rachel Hughes

Negotiator

Rachel joined the company in May 2021 having worked in the travel industry for almost 30 years. She has really taken to her new role and always produces excellent results. Her customer service i...

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Maria Griffiths

Maria joined the company in 2021 and has 10 years’ experience in the industry. Maria always has a positive attitude and loves helping our clients find their dream home.

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Pontardawe:
Who we work with

Pontardawe Reviews

SR

To Rachel, Maria, Zak and all the Staff at Pontardawe's branch of John Francis, Thank you so much for all your help, support and hard work which has enabled me to be able to buy..... I am very excited at the prospect of moving in as soon as possible. I really appreciate your friendliness and efficiency. With best wishes, S

SR

To Rachel, Maria, Zak and all the Staff at Pontardawe's branch of John Francis, Thank you so much for all your help, support and hard work which has enabled me to be able to buy..... I am very excited at the prospect of moving in as soon as possible. I really appreciate your friendliness and efficiency. With best wishes, S

Ms J M

Having met Rachel via John Francis of Pontardawe, who has shown me several properties, always with great charm, professionalism and extreme patience with all of my queries re properties which I viewed through this agency, no matter how trivial or how important these queries might be, and been responded to with great patience by Rachel, I can only confirm that, what could and often is, a very stressful time when seeking to buy a new home, was made instead into a very positive and delightful experience with Rachel’s extremely courteous, considerate and very kind attitude helping me so much in making the right decision in this, one of the most important purchases that anyone can ever make in their lifetime and for these reasons alone which are so rare to find in the property business, I am wholeheartedly recommending Rachel as being one of the best agents that anyone could ever wish for, when taking the enormous step in buying their new home or selling their current one, an agent that anyone would be privileged to have to represent them when buyng or selling their property, Rachel having a heart of gold whilst also keeping the best interests of her clients as a priority at all times while giving total and complete reassurance and attention to the buying needs of prospective and actual purchasers at all times. A 5 gold star rating in every respect!

Ms J M

Having met Rachel via John Francis of Pontardawe, who has shown me several properties, always with great charm, professionalism and extreme patience with all of my queries re properties which I viewed through this agency, no matter how trivial or how important these queries might be, and been responded to with great patience by Rachel, I can only confirm that, what could and often is, a very stressful time when seeking to buy a new home, was made instead into a very positive and delightful experience with Rachel’s extremely courteous, considerate and very kind attitude helping me so much in making the right decision in this, one of the most important purchases that anyone can ever make in their lifetime and for these reasons alone which are so rare to find in the property business, I am wholeheartedly recommending Rachel as being one of the best agents that anyone could ever wish for, when taking the enormous step in buying their new home or selling their current one, an agent that anyone would be privileged to have to represent them when buyng or selling their property, Rachel having a heart of gold whilst also keeping the best interests of her clients as a priority at all times while giving total and complete reassurance and attention to the buying needs of prospective and actual purchasers at all times. A 5 gold star rating in every respect!

Mr T R

Hi all It was a pleasure dealing with you all. Everyone was awesome. Sorry for being a pain at times.

Mr T R

Hi all It was a pleasure dealing with you all. Everyone was awesome. Sorry for being a pain at times.

Mrs D

I found Karen and her team to be knowledgeable about local market conditons, and following my acceptance of an offer on my property, the process to completion was fast and efficient. Kind Regards

Mrs D

I found Karen and her team to be knowledgeable about local market conditons, and following my acceptance of an offer on my property, the process to completion was fast and efficient. Kind Regards

T

All the ladies at John Francis Pontardawe were absolutely brilliant. I can’t praise them enough! Thank you so much Gemma, Rachel and Karen! You’re absolute stars!

T

All the ladies at John Francis Pontardawe were absolutely brilliant. I can’t praise them enough! Thank you so much Gemma, Rachel and Karen! You’re absolute stars!

Mr P H

Hello, Thank you all very much for seeing through the sale of our house successfully. All very smooth and efficient, and we got a good price for the house (which always helps, obviously)! Very best wishes.

Mr P H

Hello, Thank you all very much for seeing through the sale of our house successfully. All very smooth and efficient, and we got a good price for the house (which always helps, obviously)! Very best wishes.

TD

Thank you for all the help and support your staff gave me . Your staff went above and beyond. I'm very grateful I would give you 10 stars. I'm very happy in my new home . And when I've decorated it be nice if I can show you guys what I achieve. Thank you once again . Stay safe

TD

Thank you for all the help and support your staff gave me . Your staff went above and beyond. I'm very grateful I would give you 10 stars. I'm very happy in my new home . And when I've decorated it be nice if I can show you guys what I achieve. Thank you once again . Stay safe

Mr & Mrs D

Karen was amazing, so helpful unlike all the other estate agents. Thanks again.

Mr & Mrs D

Karen was amazing, so helpful unlike all the other estate agents. Thanks again.

L T

Dear Kate & team, thank you so much for your support in securing the property.Please pass on my thanks to the sellers. They left the property immaculate. You made the whole experience a positive experience. Thank you again.

L T

Dear Kate & team, thank you so much for your support in securing the property.Please pass on my thanks to the sellers. They left the property immaculate. You made the whole experience a positive experience. Thank you again.

C W

I just wanted to take some time out to express my sincere thanks to Karen and her team as she was absolutely outstanding in providing both a highly professional and thoroughly transparent customer journey in the recent sale of my property. I knew very quickly that Karen could be relied upon to give very honest feedback and her rapport building was second to none. However, her biggest attribute was always knowing exactly what stage the house selling process was at and she would drop everything at short notice to provide an exceptional customer experience. Whenever I spoke to Karen she always portrayed a very bubbly and infectious personality (and as a mortgage advisor myself) I would love to work for someone with Karen honesty, integrity, wonderful sense of humour and highly professional ethos. Please pass on my sincere gratitude to Karen and her team.

C W

I just wanted to take some time out to express my sincere thanks to Karen and her team as she was absolutely outstanding in providing both a highly professional and thoroughly transparent customer journey in the recent sale of my property. I knew very quickly that Karen could be relied upon to give very honest feedback and her rapport building was second to none. However, her biggest attribute was always knowing exactly what stage the house selling process was at and she would drop everything at short notice to provide an exceptional customer experience. Whenever I spoke to Karen she always portrayed a very bubbly and infectious personality (and as a mortgage advisor myself) I would love to work for someone with Karen honesty, integrity, wonderful sense of humour and highly professional ethos. Please pass on my sincere gratitude to Karen and her team.

Ms A D

Rhys and Zak were brilliant. Very friendly and approachable and easy to contact. It was a smooth transition. Thank you. Highly recommended

Ms A D

Rhys and Zak were brilliant. Very friendly and approachable and easy to contact. It was a smooth transition. Thank you. Highly recommended

R J

Good Afternoon, a huge thank you to the whole Pontardawe team for all their efforts in my sons house purchase. You kept us updated throughout a very sought after home and stressful counter offers. Brilliant communication, liaising and empathy. This was our sons second purchase in 2 months with John Francis. The initial one was via Morriston just as it closed. Nicola Rattenbury took ownership of the transaction and the experience was equally as professional. Hope for the hat-trick with you in Spring! Da Iawn & Diolch

R J

Good Afternoon, a huge thank you to the whole Pontardawe team for all their efforts in my sons house purchase. You kept us updated throughout a very sought after home and stressful counter offers. Brilliant communication, liaising and empathy. This was our sons second purchase in 2 months with John Francis. The initial one was via Morriston just as it closed. Nicola Rattenbury took ownership of the transaction and the experience was equally as professional. Hope for the hat-trick with you in Spring! Da Iawn & Diolch

R A

Hi all, just wanted to say on behalf of myself and my parents, I'd like to express a massive gratitude to you all for the sale of our house. Many thanks and we hope you all have a safe and happy Christmas.

Valuation
01792 864900