"I would like to thank Liz Arthur in particular for putting up with me and for listening to all my moaning and changing my mind but Liz did it with her usual charm and professional manner. I think she's an asset to the John Francis group. Also not forgetting Helen and a gentleman I spoke to I believe he is the manager. Once again thanks for putting up with me. "
"To Davina, thank you so much for all the help you have given us. Excellent review coming your way. "
"To Kirsty and all the staff, a huge thank you for all the work and support you have put into my house sale. I would never have thought that an established company like yours would get so involved and helpful. "
"I will certainly be 'singing your praises' to everyone I know in the area! Hope to see you when I visit next. "
"To Kirsty, Will, Vicky, Tom, Petra & team, thank you for all your hard work in selling our property. "
"Hi, just would like to say a big thank you for all in John Francis involved with selling my property. Kayley, Jessica, Phoebe and Rhys were all very supportive during the sale. They provided sound advice regarding the price, how to market the property and answered all queries promptly. "
"Dear all, thank you so much for helping my mum sell her home and getting through a tough time. "
"The team based at the Narberth branch have been very helpful and supportive during the recent sale of my property. It is very useful to have an office located near to you as I was able to speak face to face with any enquiries and deliver any certificates etc which were requested by the solicitor or buyer. Will be using the same Narberth branch when purchasing my next property. Thank you to Martin & Alison."
"The team based at the Narberth branch have been very helpful and supportive during the recent sale of my property. It is very useful to have an office located near to you as I was able to speak face to face with any enquiries and deliver any certificates etc which were requested by the solicitor or buyer. Will be using the same Narberth branch when purchasing my next property. Thank you to Martin & Alison."
"Faultless! Amazing service across all methods of communication. Staff were very knowledgeable and willing to find out information if they weren't sure. A smooth and prompt process throughout. Would highly recommend! "
"To Jacqui, Emma and Louise, many thanks for all your help and patience. "
"We have been very happy with the help Claire and the team at Cardigan have given us throughout our purchase. They have always been at the end of the phone to sort out any issues and reassure us when we were getting stressed! Thanks to all and we would certainly recommend John Francis, Cardigan office."
"To all at John Francis, just a little something to say a big thank you for helpus us to find our new home. Your professionalism and kindness is very much appreciate, I can't thank you enough. Best Wishes."
"Hi Davina, I just wanted to give a big thank you for you and the team that has been looking after everything, it's been a wonderful first time purchasing experience and I couldn’t have asked it to go smoother. I just cant wait to get moved in! Many thanks and best regards."
"Excellent pain free and friendly service from the word go. Thank you to all involved."
"Hello, just some quick feedback... Faultless!! Amazing service across all methods of communication. Staff were very knowledgeable and willing to find out information if they weren't sure. A smooth and prompt process throughout. Would highly recommend! Thank you!!"
"Karen was amazing, so helpful unlike all the other estate agents. Thanks again."
"Thankyou all for being so patient with myself and husband. The sale took so much longer than expected due to our buyers solicitors , but came out right in the end. You all treated us very politely and always got back to us and it was much appreciated. All our best wishes."
"Myself and ,my husband would like to say a huge thank you to Amanford Branch for their superb service when selling our property for us. We actually had 3 agents come and value the property and we felt it was a 'No Brainer' to go with John Francis. Helen valued the property and her enthusiasm could not be mistaken. It was clear that if anyone was going to promote it well, and for the best price, it would be herself and her team. Helen has a vast knowledge of the area, and we knew this would help us no end also. We also found that there was constant updates from Dana, and again, brilliantly promoting our property whilst also working well for the buyer. Dana was very quick to be on the phone to us when the buyer had any type of query. Our property sold very quickly, and for a much fairer price than the other two agents wished to market it for. To us, this shows that we chose the agent that obviouly knows what the property market is all about in the area, and that gives excellent customer service to both seller and buyer. Thank you again Helen and the team."
"Excellent service, a pleasure , thank you. And please feel free to use this feedback . Fiona , one question, I recall there was a carpet in the lounge and you said there was probably a nice floor under it. To my surprise today I arrived to find an oak floor. Thank you for all your help and prompt actions. I’m really grateful and I love the house! "
"Hello to all the staff at Cardigan office, thank you all for your professionalism in dealing with the sale of our property at all times and this is why we keep using you when putting any property up for sale. The only negative on the sale was the time it all took but this is not a reflection on yourselves that was beyond your control. Our property was marketed really well by you and reflected in the first person to view it purchased it. Thanks again, keep safe, regards "
"Hello to all the staff at cardigan office, thank you all for your professionalism in dealing with the sale of our property at all times and this is why we keep using you when putting any property up for sale. The only negative on the sale was the time it all took but this is not a reflection on yourselves that was beyond your control. Our property was marketed really well by you and reflected in the first person to view it purchased it. Thanks again, keep safe, regards."
"Thanks to you all for marketing our property. Very pleased with your friendly, professional service and would certainly instruct you again in the future. Best wishes. "
"Absolutely brilliant 5* service from Jane Beynon, very helpful and dealt with everything in such a proffessional manner. Thank you Jane"
"Hi Emily, Thank you to all the team for your great service regarding our purchase of Windy Hill. You were very professional throughout and added to that, very friendly and approachable. Kind regards."
"To Tracy, Many thanks for the assistance and support in the purchase of the prorperty. Thank you."
"Super work, thank you Tracy. You have been so helpful, I appreciate all you have done."
"To Eryl, Tracy, Lucy, Lisa-Marie ..... a really, really big Thank You to you! Thank you for all your help & profession in the sale of our late mum's property. Were alway on top the "Game", returning our calls promptly and keeping us right up to date with all stages of the process. We will never have a probles recommending your agency and singing your praises."
"To Tracy, and all the team at John Francis Lampeter - A little someting to say Thank You! You're the best. We imagine you will be back in the office by now - if only occasionally - to receive this. Just to say & express our heartfelt thanks for your expert service during the sale of our property. And extra thanks to you Tracy for keeping us so well informed. So important, and much appreciated. With kind regards."
"Dear Tracy, Well, we did it and our property is sold (subject to completion on 22nd March. Thank you for all your work and for communicating with me so effectively during the process. Many thanks again."
"Dear all at John Francis, Thank you for everything during our house sale. You dealt with the sale professionally and efficiently during an unusual time due to Covid. Would highly recommend John Francis as this was our third sale with yourselves. Many thanks."
"I would like to thank John Francis estate agents Narberth . Jarad excelled with his help and expertise in puchasing our holiday home . Nothing was too much bother for him and he always got back to us with a speedy response . I will definitely recommend yourselves to friends and family . Thanks again. "
"Dear Kate & team, thank you so much for your support in securing the property.Please pass on my thanks to the sellers. They left the property immaculate. You made the whole experience a positive experience. Thank you again."
"Such an efficient, caring team who helped as much as possible with this never ending move. Very grateful to everyone in the team, especially Claire who kept me sane! Thoroughly recommend everyone at this office. Thank you."
"From the initial contact over the phone to Jared, to the professional viewing with Ali and the amazing correspondence with Martin the experience in purchasing through yourselves has been outstanding and has made our experience stress free. You have been always there to answer any queries and have always kept us up to date. I would not hesitate to use you again and would highly recommend you to family and friends. Thank you from the both of us. "
"Hi Ben, thanks for all your hard work. Appreciate all that you and Kelly have done. Really grateful for all your hard work. Will fully recommend you in the future. "
"Given the circumstances of Coronavirus, my viewing of the house for no more than 15 minutes and a relatively event free purchase I must congratulate you, and especially the delightful Robert Watts, who has been helpful, cheerful and handheld me all the way. Thank you and a special thank you to all in the office that have helped me through this process with recommendations for legal, builders and insurance. All the best. "
"Hello and thank you all at John Francis Cardigan for your help during my recent purchase. For the first time ever I was held in a chain of buyers/sellers. What an experience! Apart from the unstinting support from Luke Cowley-Wright, things could have gone awry. He's such a gem for the team, polite, friendly, undaunted, a real asset to John Francis, which needs to be noted and recognized. The Manager, Dan, also a pleasant man, must be delighted to know that he has such a solid support. Thank you all. "
"I just wanted to take some time out to express my sincere thanks to Karen and her team as she was absolutely outstanding in providing both a highly professional and thoroughly transparent customer journey in the recent sale of my property. I knew very quickly that Karen could be relied upon to give very honest feedback and her rapport building was second to none. However, her biggest attribute was always knowing exactly what stage the house selling process was at and she would drop everything at short notice to provide an exceptional customer experience. Whenever I spoke to Karen she always portrayed a very bubbly and infectious personality (and as a mortgage advisor myself) I would love to work for someone with Karen honesty, integrity, wonderful sense of humour and highly professional ethos. Please pass on my sincere gratitude to Karen and her team. "
"Hi, we would like to say thank you very much to Ben for helping us purchase our property, very professional and kept us in the loop on what turned into a tricky purchase! Many Thanks."
"Thank you for dealing with our house sale and finally 'getting us there'. After such a long drawn-out process due to Covid and other nuisance circumstances, we finally made it. You have always been friendly and helpful and dealt with us in a calm and professional way. We are very pleased to have chosen John Francis as our Estate Agents. We will pass on this information to other interested parties, as and when the occasion arises. As you know, we had to break the chain with buying our flat in Pembroke, however, this is due to complete. We are very much looking forward to this final move. Thanks again and kind regards, Mr & Mrs G."
"To all the lovely people at John Francis - Tenby, thank you all so much for helping me with the sale of my flat. You made it painless. With much appreciation."
"I just want to express my sincere gratitude to Luke Cowley-Wright and all of the team at John Francis Cardigan branch. From day one you have all been professional and a delight to deal with. As a company you secured us £10,000 more than the two other estate agents we spoke to suggested. Within one working day we had a our first viewing and offer. Within two working days we had an acceptable offer (that we of course accepted). When things got very complicated over documents that the searches highlighted and could not be sourced, we had a stand off between the two sets of solicitors and it reached the point where the sale had collapsed. Luke Cowley-Wright stepped in, took ownership and metaphorically banged heads together and resolved the problem. I really have to say that without Luke’s intervention the sale would have collapsed, so a huge thank you to Luke and the team at John Francis. "
"Dearest Claire, thank you, thank you, thank you!! You have been the VERY BESTEST in every way - you are so much more than just an agent, you have a big big hearth and we love that!! Your help and support throughout this process has been way beyond the call of duty! Bless you, you have helped make some very happy little bunnies. "
"Dear Dan & The Team A very big thank you for your assistance with the purchase of our property. Everyone we dealt with was extremely helpful and professional at all times. All of our questions were answered and our minds put at rest with regards to any queries we had. The team made sure that the sale went smoothly and we were kept updated on a regular basis. We would not hesitate to recommend you. Again, many thanks to you all. Kind regards."
"Mags, Thanks for your help and patience over the last few months. Regards."
"Just a note to say thank you for the excellent service you provided throughout the sale of my property. Davina and the staff have been really professional and nothing was too much trouble. Communication was excellent, which made the whole process so much smoother. I would definitely recommend John Francis. In fact my aunt has just put her property on with John Francis Llanelli due to the excellent service I received from John Francis Gorseinon. Thanks again. "
"To all the ladies, thank you so much for the amazing service we had from start to finish. You've all been absolutely incredible, thank you all so much. "
"Davina and her crew are excellent. They make the process easy to understand. They all are dedicated to the job in hand and provide information when needed. Their knowledge of the business is second to no one. I would recommend them to anyone Davina and Mags are exceptional and very knowledgeable of their area and peoples needs. "
"Due to to Covid19 our experience wasn't the easiest due to our house not being completed on time. Staying in a rented accommodation with very little personal items and running our own business through stressful times wasn't great, but Davina and her team kept us in formed throughout with the progress of the house explaining that the owner/builder was having difficulties in getting products etc, which made it easier for us to understand why it was taking so long, arranging extra visits, helped and supported us with the legal side of buying a house due to having so many questions and always came back to us with a positive answer and this made the experience a lot easier. Davina and her team always made time to make general conversation which was very nice because we were all going through difficult times. What an amazing team always there for you. Davina was so helpful throughout ensuring all our questions were answered. "
"Since putting my property sale in the hands of John Francis Gorseinon I have felt happy and at ease. They have always kept me informed and been professional and courteous in all of their communications. It's been a pleasure to deal with Davina Lewis and the team at John Francis Gorseinon. My whole experience with the Gorseinon branch has been excellent from start to finish. I would highly recommend to anyone and will definitely be using their services again in the future. Davina Lewis and the team are knowledgeable about the property market so I always felt confident of a sale. This meant I was far less stressed with the sale as I knew I could contact Davina and the team with any issues that cropped up. I am one of lifes worriers and Davina can vouch for this but her calm manner really helped me. I cannot thank them enough for all their hard work and I will forever be very grateful."
"We found the management and staff at John Francis Gorseinon extremely professional with an excellent knowledge of the local area and more importantly always very courteous, friendly and were reassuring at all times. We were contacted to be informed of viewings and these were confirmed by text. We were also kept informed of the comments from the potential buyers after viewing. We were particularly pleased with the branch managers negotiating skills which actually resulted in an uplift over a previous offer we had already accepted."
"I was extremely pleased with the outstanding service I received from John Francis in Gorseinon, nothing was to much trouble for them and the staff went out of their way to help and support me throughout the process."
"Really recommend John Francis, they adapted to are needs as we were selling a property from a distance and went above and beyond to make sure everything was taken care of! Davina was especially pro active in ensuring people were chased up promptly and kept us well informed. "
"Excellent company to deal with. Davina is a good communicator. Excellent at anticipating your concerns."
"Having bought a number of properties during my lifetime I must say that John Francis have been the best agent that I have dealt with and also bear in mind how difficult it has been for them at this time with COVID-19. All the staff in the Gorseinon office are a pleasure to talk to and so helpful and polite and Davina must be the estate agent of the year so polite and helpful. "
"Absolutely outstanding service, diligent, professional, trustworthy and very hard working. All the staff were inspirational, I would NEVER use a different company. Brilliant, helpful and always had time for you. Davina, Mags, Helen, Liz, Holly... in fact all the staff were, all were lovely. "
"The whole team were completely knowledgeable about the area and the market, even during these strange COVID times. Someone was always contactable and they worked extremely efficiently to get our house on the market in such a short time. All information needed was clearly laid out and explained. When the house sale fell through due to another party, they already had a plan, always kept us in the loop, and everything fell Into place. Thank you for your hard work."
"This is the third sale/purchase that John Francis Gorseinon has handled for us and they have been, without exception, excellent. Davina has been superb, going 'above and beyond' to ensure that we were looked after. Mags is, as always, warm and reassuring and Helen ensured that we were telephoned promptly with all updates. "
"We dealt with the Gorseinon branch with a recent purchase of our house, with the difficulties imposed with COVID, the service we received were exceptional and would use this branch should we move in the future. Big shout out to Davina who updated us frequently on the progress of our purchase. "
"Staff always courteous and friendly, patiently answer queries. Davina Lewis, branch manager is brilliant. Very efficient, always helpful and goes the extra mile to sort out any queries or problems. Really excellent at her job."
"2020 has been a tough time for everyone, but John Francis found us a buyer in just over a month. Thank you so much. Davina Lewis, experienced in her job and spot on with the asking price."
"We bought our home with John Francis, but initially our offer was rejected as we weren't proceedable. As soon as we were, the staff contacted the sellers who then accepted! Staff were always available to answer questions we had about the property, and if they didn't know the answer, returned the call within the hour. Very impressed."
"John Francis were quick to visit our property and give us a clear valuation. We felt the property was valued appropriately. They booked in potential buyers ASAP and provided good guidance when we had multiple offers. This lead to us getting slightly above asking price for our property. Anytime we had queries or issues, they would chase them up for us straight away."
"Davina and her team are amazing. Open, honest, clear. Always there to help and support. I believe they are an extremely fine example of how Estate Agents should interact with people. Extremely hard working and a good team. Davina has been exceptional in all her dealings with us. I trust her totally. "
"John Francis Gorseinon were brilliant from the moment they knew I was looking for my first property to buy. They pointed out the property which I had missed. They understood they type of property I was looking for in which area. They were also incredibly supportive in negotiations with the seller which I appreciated as a first time buyer. Due to the unusual year and the restrictions in place, the sale took considerably longer but JF did everything they could at the time and I am delighted with the property."
"I had excellent all round service from John Francis from the beginning to the end. I had never sold a house before so they walked me through it step by step. As completion became closer they were instrumental in making sure everything went through, from phone calls to solicitors to letting me know exactly what i needed to do. I would certainly recommend them to others in the future. My main dealings were with Davina Lewis and Mags Whitehouse, both provided first class service. "
"Very professional, helpful, extremely knowledgeable and the staff were aware of what they were doing. I’d recommend John Francis to anyone as they exceeded past my expectations!"
"The JF Gorseinon team successfully concluded our sale in spite of complex situation involving an existing tenancy agreement and changing government guidelines related to Coronavirus restrictions. This resulted in an increased communication workload to keep all parties synchronized. "
"Have bought and sold properties using this agent. Always very efficient, achieving excellent results and giving brilliant customer service. Use lettings office as well. I have dealt with Davina for many years, her knowledge and experience of the area and market are second to none. Great personality too, always leave the office with a smile on my face. "
"From start to finish I couldn't fault the staff at John Francis, very professional, friendly and the communication between them and myself was second to none. I would highly recommend John Francis to friends and family if looking to sell or buy a property. "
"Fabulous service from the initial call to book the valuation right through to completion. Staff were approachable, knowledgeable, friendly, open and honest."
"Very helpful and answered any questions I had! Would definitely use them again."
"Staff have been amazing including Davina, they answer all of your queries so efficiently. Davina was fantastic. "
"Awesome service! All the staff were amazing. Sold my house within days and I'm extremely pleased. Thanks to Davina and Liz "
"Communication was 5 star, made the whole process easy! As a first time buyer I was told buying a house was a stressful experience, not the case at all. They made everything simple, even during a pandemic we were able to complete within 6 weeks! Thank you and your team for your great work! Davina was amazing "
"Dear Ben, Thank you for your help in securing the sale of our property. I was getting to the point where I thought it would never happen! Please give my thanks to your colleagues who were involved earlier in the process. Kind regards."
"John Francis (Cardigan Office) dealt with the sale of my property.They were an absolute joy to deal with and very helpful,professional,polite and always going the extra mile to see the sale go through smoothly. I would highly recommend them as a great team."
"Rhys and Zak were brilliant. Very friendly and approachable and easy to contact. It was a smooth transition. Thank you. Highly recommended "
"To The John Francis Team, after a very difficult protracted sale, many thanks, we are still smiling."
"Thank you Luke for going the extra mile!"
"Thank you Rhian for being a special friend and at the end of the phone whenver needed. Regards."
"From the get-go, the team were professional, informative and an absolute god send in a transaction we weren't familiar with. We'd tried selling twice before with other agents but John Francis are a different league. We had a stream of viewers and ended up with 3 offers at asking price. The team spoke to the solicitors when I couldn't get any sense out of them, and explained everything with crystal clarity every time I asked. They also demonstrated a massive amount of patience with me and my million questions! Thanks to everyone for making the very best of a stressful process. Mortgage consultant Paula was also an absolute star. I'm self employed so getting a mortgage turned out to be far from the simple process I assumed it would be. However, she persisted after I'd resigned myself to have a look at a lesser property, and found me a mortgage with a fantastic rate. I'd have paid any rate at that point so this was a welcomed surprise! So from start to finish, the entire team at John Francis Gorseinon were outstanding, and after this experience I'd recommend them not to just anyone, but to everyone! "
"Many thanks for all your work in relation to our recent sale. Luke in particular was always the cheerful voice on the phone keeping us in the loop for which we were very grateful. We have been happy to recommend your agency to others and wish you every success in the future."
"Working with John Francis Llanelli is the best estate agents experience we have ever had. The branch had been so efficient and helpful which has been very much appreciated given the twin challenges of distance and pandemic! "
"Davina, we have been very pleased with your sales team. They provided an excellent, timely and effective service from start to completion, responded to our queries promptly and kept us fully informed of developments. Highly recommended. "
"Well, what can I say! You've all been so helpful during the process of selling my property, nothing was too much trouble! Thank you all so much, have a drink after work! "
"Dear Jane, just wanted to say a huge thank you for all your help with the sale. You have been tremendously understanding with all the delays due to covid restrictions etc. I cannot believe we are finally here. Thank you from the bottom of my heart xx Thank you also to Steve, Shara and Leon xx "
"Dear Jane, just wanted to say a huge thank you for all your help with the sale. You have been tremendously understanding with all the delays due to covid restrictions etc. I cannot believe we are finally here. Thank you from the bottom of my heart xx Thank you also to Steve, Shara and Leon xx "
"We would like to thank you and your staff for all the help and support you have given us over the sale of the plot of land adjacent to our house. We realise that this is a trying time for everyone but appreciate the professionalism and commitment you have given in helping the sale to progress as smoothly as it has. The pandemic has obviously slowed the process so the help from you and your staff, particularly Shara, in helping to speed things up is much appreciated. Thank you, take care and stay safe. "
"I would like to highly thank the professionalism of Jacqui and Louise that I experienced during my property sale. Jacqui is an excellent negotiator and represents seller interests well. Louise has amazing interpersonal skills which enables a rapid closure of deals. She at the same time comes across as an honest person, I trust to both sellers and buyers. She also engaged well with the solicitor for the completion on time. Hence, an overall amazing experience of selling with John Francis Sketty branch. Wishing you all the best."
"Thank you very much for all your work and support in the selling of our property. It’s been a pleasure. Kind regards "
"This is to say a big thank you to all the team & especially Lucy Wood in your Lampeter office for meeting our requirements and keeping us informed throughout the process which enabled a smooth transaction in the purchase of our new home. We appreciate that everything was done in a relatively short time frame in the current challenging conditions. Thank you again."
"I am sending feedback on our recent purchase. Buying wasn't easy, in particular due to a stressed vendor, other elderly vendors in the chain, an incompetent solicitor and estate agent at the end of the chain and a lock of communication due to some of the vendors decided to agree dates etc among themselves rather than keeping solicitors/estate agents fully informed. Through it all we have been impressed with the professionalism and hard work of all the staff in John Francis Aberaeron office, in particular Helen, Kelly and Serena. They've always returned phone calls and gone the extra mile to get the chain moving and provided an advice to prevent misunderstanding between different parties in the chain. It has been a long journey for us to realise our dream to move to Wales and find somewhere with land to start our new life. We have previously offered on 3 houses so we have some experience of estate agents in the West Wales area. The John Francis Aberaeron office was the only one where we felt we weren't just another customer on their books. I want to make a special mention of Helen in the Aberaeron office. Out of all the estate agents offices we dealt with, she was the only person who took the time and trouble to keep in touch with us through the 15 months we were searching, ringing on a regular basis to check if our criteria had changed and sending us anything suitable she could find. At one point during the purchase, the process has stalled due to the solicitor at the end of the chain waiting for a document. Neither the solicitor or the estate agents dealing with that solicitor were making any effort to chase the document and weren't providing information to the rest of the chain. There wasn't a clear line of communication between the estate agents in the chain as a couple of vendors had decided to arrange things between themselves. When we contacted the Aberaeron office to get an update on what was happening, Helen could have taken the easy option and told us she was unable to speak to the estate agents down the chain to get a more detailed update. However, she doggedly refused to give up until she had spoken to every agent in the chain to get contact details for the agent at the end and spoken to them personally to find out exactly what the hold up was and how long it was going to take to get things moving again. "
"Hello, the service provided by Kelly, Serena and the res of the team at the Aberaeron branch was great. The sale of my mothers house was beset with difficulties and delays, largely associated with successive lockdowns, but they were diligent, professional and managed the process to a successful conclusion. They were also a pleasure to deal with. I'm very glad we decided to sell the house through John Francis. "
"To whom it may concern, Having had an offer accepted on a property of recent we have now (hopefully!) drawn our property search to a close. Before we do, we would like to put forward to yourselves how impressed we were with Lily and the service we have received in her care. We have spent over 3 months attending viewings, liaising with various agents and carrying out all general points of initial contact and found ourselves persistently chasing up offers after days of the unknown, dealing with agents that didn’t seem to understand how to negotiate between both vendor and buyer, agents that simply did not respond to emails, agents that knew nothing about the property they were supposedly selling to us and also those who were (to be polite!) just awfully rude. However, Lily was a breath of fresh air to this and we are absolutely gutted that we didn’t end up buying via herself. Lily really put the effort in, was the first agent during the entire stint that emailed us to query our budget, wants and needs. She also really took the time to understand what it was we were after following on from that. Lily was the first agent to actually invite us to a viewing without our request ! This was a property that we wouldn’t of ever considered having seen it on zoopla however we trusted judgment and when I arrived I absolutely adored the potential. We did go on to have a second viewing and further make an offer which was unfortunately too low for our vendor - however that doesn’t diminish the fact that Lily used initiative and got the property absolutely spot on. As soon as the offer was was put forward we received contact, we also received a courtesy phone call before the offer decline email was sent to soften the blow - just general above and beyond work, professional, polite and totally refreshing to what we had experienced so far. We do hope that Lily has gains a bit of recognition from this email - we can honestly say first hand that staff like this are clearly few and far between in today’s climate ! And are definitely staff to look after. Of course, we are hoping that our house purchase goes smoothly however if it was to fall though we know who we would contact as first port of call. We will be giving Lily an email once we have renovated this next property and it is ready for sale, we couldn’t think of anyone better to hand the reins too. Kinda regards "
"Exchanged and Completed the Purchase of a property in Fishguard Town on the 25th January 2021. A ‘challenging’ negotiation from our Initial and eventual Accepted Offer in July 2020, through to Completion via the Team at John Francis in Fishguard throughout. A totally Attentive and Detailed undertaking by Wendy, Nichola & Rob within the whole process; superb communication at all times acting as a ‘first class conduit’ between the Seller, Ourselves and the Legals to resolve many of the issues that emerged: They all engaged with consummate professionalism, patience and good humour far beyond normal expectation, engendering a real sense of trust without bias or prejudice. Each had a complete grasp of the ‘Technical’ matters that arose, particularly with HMLR queries relating to ‘Boundary Anomalies’, handling a developing circumstance of events to a very satisfactory and Happy Completion! "
"Rhi, we are here at the property and feeling very happy about that! Thank you so much for always being so supportive and helpful during those five months. you kept us both going. I hope to meet you before too long."
"Thanks all.. for going the extra mile...and putting up with me during covid ...best experience on selling a property so far."
"Hi, just to say that John Francis, Carmarthen is my favourite Estate Agent to deal with. All the staff take their lead from Neville who is fab. They are always helpful and smiley with a can do attitude with great senses of humour ( that is really needed when looking at houses. This is the second house I have purchased through that office. So a big thank you to all of the team. "
"Thank you so so much for everything with the purchase of our new home. You have been AMAZING the last few months with chasing solicitors, the vendors etc and I genuinely don’t think we would have been in yet had it not been for your help along the way. I can’t thank you enough. "
"Just wanted to say a massive thank you to the team in John Francis Camarthen who helped us navigate through a very difficult sale and then purchase.The staff kept very level headed as we went through some difficult stages, giving reassurance and advice which was greatly needed. A big thankyou especially to Michelle and Neville who were very focussed and knowledgeable when we really didnt feel confident of anything. I know there were others who certainly did help us along the way too. We have dealt with many estate agents and can say from our experience that Camarthen has an Excellent team and we wish them all the best for the future. From all of us, diolch yn fawr iawn."
"Hi Dana and the John Francis team. I just wanted to say thank you for everything you have done to chase through the process for the purchase. Without your help I’m very sure we would not be so advanced in the process or stand any chance of completing today. You’ve all been so brilliant. From the original viewing through to today you’ve always been so responsive and helpful and I am so grateful for all of you help and support. Many thanks and kind regards, "
"We’re so pleased with our experience dealing with John Francis. We had 2 house sales fall through earlier in the year but we found a beautiful property listed with John Francis so we took a chance. Very impressed with the level of service, responsiveness and professionalism of the team; Kelly, Ben & Helen. Thank you for helping us to secure our first family home - just in time for Christmas!""
"Good Afternoon, a huge thank you to the whole Pontardawe team for all their efforts in my sons house purchase. You kept us updated throughout a very sought after home and stressful counter offers. Brilliant communication, liaising and empathy. This was our sons second purchase in 2 months with John Francis. The initial one was via Morriston just as it closed. Nicola Rattenbury took ownership of the transaction and the experience was equally as professional. Hope for the hat-trick with you in Spring! Da Iawn & Diolch "
"“ Lisa-Marie Thank you so, so much for everything you have done for me and Todd, You have shown us such care, kindness and compassion. You are an absolutely wonderful woman and a complete ray of sunshine , Thank you A & T "
"Hi Arwel, thank you so much for all your help in getting us through the buying of our new home here in Aberyswyth - you have been a true star and your colleagues too, all very friendly and helpful. You have made the process less stressful for us. Once again thank you very much. "
"Hi Arwel, thank you so much for all your help in getting us through the buying of our new home here in Aberyswyth - you have been a true star and your colleagues too, all very friendly and helpful. You have made the process less stressful for us. Once again thank you very much. "
"Thanks Kelly and to all for a smooth process - would like to also say I’ve found Ben great though-out as my main point of contact. Best wishes, "
"I would like to thank all staff at Pembroke branch of John Francis in the purchase of the property, very professional, made the purchase easy, would not hesitate to go there again."
"Hi, I cannot thank all the staff at John Francis enough. Jane (Beynon) and Shara were kind, thoughtful, helpful and superb mediators. Jane's local knowledge, clear communication and honest approach was why I decided to use John Francis Tenby branch. I always received a polite response to whoever answered the phone, and a special thanks to Leon for his help and advice. "
"Hello to all of you, I really appreciate you helping me out each time I contract with John Francis. They are very friendly and very helpful, thank you very much. "
"Hi all, just wanted to say on behalf of myself and my parents, I'd like to express a massive gratitude to you all for the sale of our house. Many thanks and we hope you all have a safe and happy Christmas. "
"Dear Rhian, just a small thank you for all your professional help in getting our bungalow to the final stage. We are so grateful for all the help that you give over and above the normal. Have a wonderful Christmas. "
"Hi Louise & Helen, a huge thank you for everything you have done. We do appreciate all your hand work. Best Wishes "
"Excellent service, kept me updated throughout the buying the property can't thank them enough and will be putting my house back with them on the rental market."
"Hi, couldn't have asked for a better team, would highly recommend John Francis to anyone looking to sell a house. The Pontardawe team had their hands full with a solicitor. Karen, Rhys and Zak have worked wonders to get my property sold, didn't think it was going to happen before Christmas, thanks guys. "
"Dear Davina & the John Francis team, thank you for all your help with selling our house, your knowledge and expertise were priceless. Many thanks again. "
"Excellent service from start to completion. Always kept fully informed at all times."
"Hi, I wanted to put this in writing in the hope that Jane and Shara get the recognition and praise they deserve for going above and beyond to get my house sold. They have both calmed me down, reassured me, been honest and open. Nothing has been too much trouble. I have felt cared for and safe in their hands. Such outstanding communication, collaboration efficiency, and kindness needs to be recognised and rewarded. Thanks for everything SW "
"Dear all, just wanted to thank you all for all your help, enthusiasm, encouragement and support. I honestly cannot thank you enough, you have all been so professional, helpful and positive throughout the process. I am so grateful to you all. Many, many thanks for going the extra not one but a million miles."
"Would like to thank the team for your support and patience throughout the buying process. Been a pleasure doing business with you and look forward to dealing with you again in the future. Great and friendly bunch of people, thanks again. "
"Hi everyone, my property is now sold. My home for 67 years, where all the family grew up and lived has passed on to someone new, who we hope will look after it as well as we did. I would like to thank you all for your help and support in making the transition as smooth as possible, and securing a successful purchaser. Many thanks, all the best, J. "
"I received outstanding customer service from Lisa-Marie and the team at John Francis Lampeter. I have found them to be very communicative, friendly and professional. Nothing has been too much trouble for them in terms of chasing up progress and keeping me informed. I highly recommend them and am very grateful for all of their help."
"Hi Rhian, just wanted to say a huge thank you for all you help and professionalism whilst helping us to move home, you’ve been great. "
"Having just moved in to the property of our dreams, we can’t recommend John Francis, Cardigan highly enough. From our initial call to arrange a viewing, to moving in day, John Francis offered an exceptional service. Having moved many times, we can safely say that John Francis are the best estate agent we’ve ever purchased or sold a property through. We were incredibly lucky to have Rhian Davis as our contact throughout and her friendly, cheerful and supportive manner combined with her knowledge and professional approach enabled us to get through the many stressful stages of moving. On several occasions, Rhian went above and beyond to help us and we really can’t thank her enough. She truly was fantastic! We don’t plan to move again but if we do, Rhian would be the person we'd call. "
"We were delighted with the service from your staff, we mainly dealt with Rhian but also Luke helped out when Rhian had a few days off - they were both really proactive and very helpful, and always came back to us promptly when we needed information. Overall we are extremely pleased!"
"We are well pleased with the level of service we received from yourselves during this process. You were particularly supportive during some of the 'stickier' moments where other 'professionals' involved in the sale fell rather short of acceptable standards. Thanks once again. "
"Having just moved in to the property of our dreams, we can't recommend John Francis, Cardigan highly enough. From our initial call to arrange a viewing, to moving in day, John Francis offered an exceptional service. Having moved many times, we can safely say that John Francis are the best estate agent we've ever purchased or sold a property through. We were incredibly lucky to have Rhian Davis as our contact throughout and her friendly, cheerful and supportive manner combined with her knowledge and professional approach enabled us to get through the many stressful stages of moving. On several occasions, Rhian went above and beyond to help us and we really can't thank her enough. She truly was fantastic! We don't plan to move again but if we do, Rhian would be the person we'd call."
"I sold my property with the help of the Cardigan team of John Francis, Daniel was a reliable and responsive point of contact throughout the whole process; ready to offer guidance/advice whenever I needed it. The rest of the team were always polite and helpful and responded promptly to any queries."
"Having contacted multiple estate agents around placing my property on the market during lockdown in June of this year, I was impressed with the response and communication of John Francis during this pandemic, particularly from Nicola. Nicola gave me confidence from the first conversation we had that she would have no issues selling the property, given the situation at the time. And to her word, the property was on the market within 24 hours and sold for the full asking price very soon after. I would recommend Nicola and her team to anyone and would not hesitate to use John Francis again to purchase or sell properties in the future. "
"Thank you all for your services which I am very happy with. It was a stress and hassle free experience and would highly recommend John Francis Estate Agents to anyone. Cheers everyone. "
"To all the team at John Francis, We would just like to thank all of you for your support, professionalism and your friendly service, when we bought through you. From the first viewing through to picking up the keys you went that extra mile to accommodate our requests and help us with services needed. We would thoroughly recommend you to anyone. Hopefully see you around and about now we are living in the locality and we will invite you to the house warming when we are eventually able to have one! Kind regards, "
"Amazingly fab! For Davina and the John Francis team, thank you so much for all your help, advice and professionalism. You are all fabulous. Diolch x"
"Hi, We had the pleasure of meeting Luke At a viewing a few weeks ago and I wanted to write to say simply how good he was and to make sure you are aware of the very high level of representation Luke provides for your company. On arriving at our viewing, we were all a bit flustered. The circumstances were all a bit awkward due to COVID, the journey was long and troublesome and we were not really being in the correct frame of mind for a viewing. On meeting Luke however, things quickly changed. He gave a warm welcome, was understanding, caring and he helped to make things easier for us. We had a limited time at the property but did not feel rushed at all and Luke was on hand at any point for questions and information, really helping us to get the most out of limited time there. He was personable and professional all the way and made the viewing a very pleasurable experience indeed. I say all this as we’ve been on plenty of other viewings with other firms where the person doing the showing often goes only as far as opening the door and then locking it again. I have found many agents who haven’t got a clue and what’s worse, have absolutely no interest in the viewer (feigned or otherwise) nor the property. This often make it feel like they simply don’t care about who they are showing and have no desire to sell the property. It’s easy to complain but I like to write when service has been good ergo this email about Luke. Safe to safe, he’s a keeper. Whoever is in charge at the firm really should give Luke a firm handshake, look him in the eye, say thank you and then buy him a pint. You’re lucky to have him. Stay safe, Adam. "
"I am extremely pleased with the service I received from Louise and her team in the Sketty branch. After having a considerable amount of difficulty selling our property and encountering all manner of issues. The team came to the rescue by placing the property in auction. With the auction being online and the estate agent not having held a remote based auction previously, I was naturally sceptical on how it would go. Louise maintained weekly contact with me providing timely updates on progress and the level of interest in the property from the time of advertising through to the successful sale, which was so reassuring and helped me stay positive. The team did an excellent job of marketing the property to obtain a high level of interest, which paid off during the auction, as it proved to be a very competitive bidding process, helping achieve significantly more than the guide price. In future I will be recommending the services of John Francis and more so of the auction process. Thank you all so much."
"I am extremely pleased with the service I received from Louise and her team in the Sketty branch. After having a considerable amount of difficulty selling our property and encountering all manner of issues, the team came to the rescue by placing the property in auction. With the auction being online and the estate agent not having held a remote based auction previously, I was naturally sceptical on how it would go. Louise maintained weekly contact with me providing timely updates on progress and the level of interest in the property from the time of advertising through to the successful sale, which was so reassuring and helped me stay positive. The team did an excellent job of marketing the property to obtain a high level of interest, which paid of during the auction, as it proved to be a very competitive bidding process, helping achieve significantly more than the guide price. In future I will be recommending the services of John Francis and more so of the auction process. Thank you all so much. "
"Dear Claire I am sure you are aware we have just completed on our property. I would like to say thank you so much for your advice and enthusiasm as if it hadn't been you I had first spoken to about selling my property we may not have even put it on the market! Many thanks again."
"Hi all Just a quick note to say a big thankyou to all in the office for the work you put into seeing the sale through to completion. As a team you kept on top of all the issues and fed back information quickly and accurately. We are exceptionally pleased with the decision we made to choose your office to sell our house. Good luck in the future and we're sure our paths will cross again. Many thanks again. R & G "
"I would like to thank you for your assistance during my time of purchasing my first home. As being a first time buyer I had no idea how the procedure went, the team guided me along and were very helpful with any questions I had. They were always reassuring that everything was on the right track. I would have been lost without your support. Thank you."
"To Davina Thank you so much for all your help. Lots of love xx "
"Woo hoo! Vicky, Sian, Nic, Christian and Derek Thank you so much. You've all been fab from minute one. Not once did you not get back to me and you always kept me up to date with what I needed to do. It's been a genuine pleasure dealing with you all. That said, I'm never moving again. It's a nightmare!! I spoke to Derek earlier re the keys to the house. I know the back door key is there but will check if I can find the front and the garage. Any issues I'll give you a shout. Also I said to Derek I'd put a positive feedback/ review in for you. Can you point me in the right direction please? Is there a standard form you send out? Thanks again guys, your assistance really was appreciated. "
"J and I were delighted with the successful sale of the old farmhouse.May I take this opportunity of thanking you for your services throughout and have e-mailed Ben and his colleagues for their excellent work. "
"Vicky, Sian, Nic, Christian and Derek, Thank you so much. You've all been fab from minute one. Not once did you not get back to me and you always kept me up to date with what I needed to do. It's been a genuine pleasure dealing with you all. That said, I'm never moving again. It's a nightmare!!! Thanks guys, your assistance really was appreciated."
"Thanks Kirsty for everything you did for us with the sale of our house, love G & S x"
"â€˜Thanks Kirsty for everything that you did for us with the sale of our house."
"Hi, thank you to all the staff in John Francis Sketty for your support and help, especially Maha Dawood for her extraordinary effort since September 2018 to now. God bless you all and keep up the good work."
"We were both extremely pleased with you sales effort and after-sale support and assistance. A round of applause for the Carmarthen team. Best Wishes."
"Just a quick note of thanks to you and your team for finally getting the lodge sale completed. We think Ben deserves special commendation for his efforts and hard work. He dealt with many frustrations and delays with perseverance and good humour and kept us informed throughout. We think he went the extra mile in chasing the sale to completion. Our thanks again."
"I would like to offer feedback on the service I received during the sale of my property. Firstly I was greater by a pure gentleman that valued and listed my property he was very helpful and kind young man. He kept me fully aware of the process throughout. The property sold within 3 days and I am entirely grateful for all assistance that I was given. I would definitely recommend and use yourselves again. "
"I would like to offer feedback on the service I received during the sale of my property. Firstly I was greeted by a pure gentleman that valued and listed my property, he was a very helpful and kind young man. He kept me fully aware of the process throughout. The property sold within 3 days and I am entirely grateful for all assistance that I was given. I would definitely recommend and use yourselves again. "
"Thanks to you all, we got there in the end! This is to say thanks to you all in every way- All the best"
"Kelly and the team Thank you for all your hard work and efforts on securing the sale of my property. Best Wishes C J"
"Dear Kelly, Many thanks indeed. I am very happy and much relieved with the sale of Gwarffynnon. As you know it started some time ago, but I am so pleased John Francis was able to secure a buyer in the end. I would like to thank you, and the team for your sound advice and perseverance. Especially I would like to thank Ben for his efforts in securing the deal, and his thorough follow up with the sale. I will to stop by when I am next over in Wales, and personally thank you all. Best wishes, J R "
"Apologies for the late email, however my wife and I would like to thank you and your team for the ease and stress free process in dealing with the purchase of our first home! All staff at your branch were so easy to deal with and very approachable. We would not hesitate in recommending you to friends or family. "
"Dear Kirsty, A short note to express how delighted Diane and I have been with the service given by your company 'John Francis' and in particular, yourself for all the help, advice and support in selling our property. We have sold a few properties over the last number of years and have used a number of estate agents, in our opinion your company stands head and shoulders above the ones that we have used in all aspects but more importantly for professionalism and communication. We would also like to extend our thanks to your team who have kept us informed every step of the way, from viewing dates to after viewing updates etc, you and your team have always been most considerate, helpful and polite. If we require service at any time in the future we will certainly be back in touch and are happy to recommend John Francis Estate Agents. Best wishes to you and your team at the Morriston office, and our sincere thanks for the personal service we have received from your company. "
"To Davina and crew at Gorseinon branch of John Francis, my most sincere thanks to you all in the successful sale of my house. Your professionalism, compassion and overall management was excellent and commendable throughout. "
"Dear Connor Many thanks to you and the team at John Francis for your help throughout the sale of my property. Iâ€™m most grateful. With very best wishes CB"
"This is just a short email concerning the sale of my property, I would just like to note how smooth John Francis made the marketing, viewings and sale of the property. Having dealt with Andrea and Connor throughout the process, I can highly recommend the service provided by both of these individuals and they are a credit to John Francis. Andrea in particular draws on her experience within the sector and never fails to ensure she coveys a happy, positive and upbeat attitude throughout the process, especially during the sometimes low and difficult times that can occur during a sale. She handles herself professionally and with the right amount of personal touch and friendliness to put you at ease however difficult the situation may be and invests herself on a personal level with a desire to ensure all parties concerned are happy with the view to achieving the best possible outcome for all. While I cannot recall her name, the original valuation agents was a pleasure to deal with and refreshingly honest, having had valuations completed by 3 local estate agents, the choice to go with John Francis solely came down to this interaction. One of the other agents in particular provided a very heavy and uncomfortable sales pitch, I felt he vastly inflated the valuation simply to 'sell' his services, akin to the stereotypical double glazing salesman, but John Francis did not employ such an approach, please keep this up! I realise I stated this would be a short email, but as Andrea and Connor know well by now, I can rattle on! Thank you once again. "
"To Christian and all the staff who assisted with my recent house purchase in Mumbles via John Francis. I would like to thank all for the excellent service provided with all aspects of the house purchase from the viewing stage through to completion. Would highly recommended John Francis."
"Heledd, thank you for all of your help during the time the house was on the market. You're a star - I hope they appreciate you! Very good at your job with a calming and reassuring influence. Thank you so much."
"I also would like to thank you, Leanne and the rest of John Francis for all the help with selling my parents property. I found that whoever I spoke with at your Llanelli branch had patience, were friendly and kind. The whole process from start to finish was made easy by your team. Once again, my parents and I are very grateful for all your help. "
"We sold our home with John Francis Pembroke and they were amazing. Helping us through any issues nothing was left for us to worry about, we always had plenty of notice for viewings and feedback was consistent and honest. We found them to be a very confident and professional company and we had offers within the first few weeks. We have found the sale process smooth and stress free with Maia a constant support, we cannot recommend them enough. Thank you. "
"To Shara and staff at John Francis, we would like to express our gratitude for all your help in regards to our purchase, you have gone far beyond what you should have and we very much appreciate all you have done, very best wishes. "
"Dan and staff, as usual superb professional service from all the staff with a smile, thank you all."
"To Zak and all the team, I recently along with my sister had to sell my late mothers house. From the initial first contact to the final completion date your help and advice was available at all times, with your professionalism always on show. It was a difficult and frustrating time for us but you were always able to put us at ease. I would like to make a special mention about Connor who kept in regular contact with myself for the full duration of the sale and is a absolute asset to John Francis, thank you all once again. "
"Many thanks for all your help over the past few months and good luck with your build."
"Extremely fast and easy to deal with, everyone went above and beyond to make sure my partner and I found our perfect first home, the entire sale went through, over Christmas in just over 4 weeks, absolutely fantastic, can't recommend enough. Thank you to Arwel and Ben for all your help."
"Property purchase at auction couldn't be easier with great assistance from staff. The auction experience was great and good venue."
"Please pass on my sincere thanks for the marvellous effort that the whole team (Haydn, Liz & Maia) at John Francis, Pembroke did to sell the bungalow and efficiently at a figure considerably higher than the asking price - we are delighted with your efforts, and would be pleased to recommend your firm to others wanting to sell!"
"We bought a property with John Francis Pembroke, completed today with complete efficiency. Haydn, Liz, Kate and Maya kept me up to date with everything throughout the whole procedure. Thank you all."
"Thank you for selling our house, fantastic service."
"To Davina, thank you very much for all the help that you gave us the last few months, Merry Xmas"
"Thanks for all your hard work! You've made a very stressful situation very easy for me! Merry Christmas!"
"Thank you so much for all the hard work and perseverance for selling our house... All the best."
"The whole team were very professional & helpful, however when we had an issue with our buyer' solicitor, Davina was able to step in and help resolve the issue & also helped with issues with our purchase. "
"The whole team were very professional & helpful, however when we had an issue with our buyer' solicitor, Davina was able to step in and help resolve the issue & also helped with issues with our purchase. "
"Davina Lewis was excellent, she explained everything which made it sound so effortless and it was for us. Excellent Service!!"
"John Francis Gorseinon, are so very efficient, professional and helpful and always a warm smile when I call at this office, well done John Francis Gorseinon. So very pleased to give this review."
"All staff I came into contact with were courteous and professional. They went out of their way to help and support me through the entire selling process. Mags produced amazing photos of my property."
"Feel very confident in using the services of this estate agent and happy to recommend them."
"Another good move due to the competent team at John Francis Gorseinon branch, in particular Davina and Beverly who I have found to be helpful and honest throughout the process. Thank you."
"We wanted to put on record thanks to the team at John Francis Morriston for the way they supported us during the recent sale of our house. From the first visit when Kirsty came to give us a valuation they always behaved in a professional manner. The information they provided was accurate and helpful and the way both Will and Paul dealt with the viewings put us, and we think the prospective purchasers too, at ease. We would also like to express our appreciation for the way they put us in touch with Nick Christofides whose advice in terms of ways of marketing our property at the outset of the process was invaluable. We appreciate being able to phone them with any query and felt assured they would give us the best advice they possibly could. We would not hesitate to recommend the services of John Francis to anyone trying to sell a property. "
"We have recently sold 2 properties with the Cardigan office. The service was excellent in particular the amount of work done by Rhian Davies (5*) Whilst looking for a property to buy we have dealt with Arwel at the Aberystwyth office and Alex at the Aberaeron office (both 4*). We are currently on a short term rental through JF Haverfordwest office (1*) and are purchasing a property through the Fishguard office (1*). "
"Liz and team fantastic - would buy and sell with them anytime. Not pushy or hard sell but just a lovely experience."
"Recently sold my house with the aberystwyth office found staff helpful and knowledgeable. would definitely recommend if you are thinking of selling a house in this area they are definitely the best agent excellent service"
"A big thank you from my wife and myself following the sale of above property. You have all acted with the utmost professionalism. We will not hesitate to contact you when we sell the next property."
"John Francis Pembroke. So reliable and friendly. Just sold another house with them with everything going smoothly as usual."
"Alice, Excellent service for the whole period of marketing and through to sale. Attended viewings by staff with good local knowledge, and always kept up to date of developments, thanks "
"Thank you so much for all your help & support whilst buying our dream home/forever home! Love Naomi, Carl, Honee & Buddy xxx "
"I would recommend John Francis to you if you are looking to sell your home. The team are very professional and efficient. I liked the caring touch especially from Liz who rang every week to keep us updated on the progress of our house sale. She was great at trouble shooting and it was reassuring to know she was at the other end of the phone. Thank you very much for everything."
"Hi Andy, Thanks for your e mail and the work you did to sell our property. We were very pleased with service you and the team gave us, it was very helpful to be kept informed at all stages about what was going on , especially as we donâ€™t live locally so relied on information from you and the solicitors. In fact we got more information from you than we did from the solicitor! Also thanks for chasing up the solicitor when it all went quiet. Overall your service was great and we would definitely use your services again and recommend you to others Thanks again "
"Dear Kirsty, Will, Paul and Claire and the team at John Francis Morriston. We wanted to thank you for your help and advice over the last few months. Thank you for your professionalism and approachability, it meant a lot. With our thanks and very best wishes."
"Recently purchased through them. They could not be more helpful and went the extra mile to secure my purchase. Very polite and helpful staff as well. Would definitely purchase or sell with them in the future. "
"Polite and helpful staff in the Pembroke office made the process of buying a house very easy."
"I recently sold my property with John Francis. There were a number of issues along the way which weren't the fault of the agents. However Liz and Hayden kept me informed at all times and were able to assist with resolving the problems and liaise with the other parties in the chain to ensure the sale eventually went through successfully. I fully would recommend their services. "
"We want to thank you so much with dealing with our property, it was a very quick sale, that's down to a wonderful staff, and beautiful photos of the property, the staff both in Swansea and Killay branch, with dealing with selling and buying a new property, always friendly and helpful for any questions we may have had. Thank you once again."
"Very happy with your help and friendly service, thank you. The email reminder on exchange day was helpful too, thanks! "
"I have used John Francis Pembroke several times over the years and always had excellent service from Hayd, Liz and the team."
"Haydn, Liz and the team at John Francis, Pembroke, put in a superb performance arranging, publicising and concluding the sale of our property in Pembroke Dock. Haydn's knowledge of the local property market is second to none and he and his team were on hand to discuss matters whenever we needed advice. As well as people skills, the online presence, specification and photographs were extremely well done. This is the second house John Francis has sold for us and we thoroughly recommend their efficient personable and effective services."
"Hi all, many thank for the text this morning, glad you enjoyed the cake. :) All done now, the funds are in my mother's accounts. Once again, a big thank to you all for making a difficult situation so much easier. I would not hesitate to engage your services in the future and recommend you to family or friends. With very best wishes to you all."
"To Kirsty & team, thank you so much for all your help and support over the last few months. With very best wishes. xxx P.S. Hope you enjoy the lemon cake."
"We explained to Liz what we were looking for and how much we had to spend. She spend quite some while looking through the properties for sale that met our requirements and speaking to the owners, arranging viewings and then taking us taking us around. Liz exceeded our expectations in every way, professional, efficient and friendly. We would highly recommend the agency."
"I was guided through the whole property sale experience by competent and caring staff who really know their job. Highly recommended - 5 star agents."
"Thank you to Rhian and Daniel and to all the staff at the Cardigan office. You have provided a service which I have found second to none. I will certainly be recommending your services. Thank You. "
"Dear Kelly It has taken BT since 19 September to connect us to a landline and broadband so at long last we are able to write to let you know how much we appreciated you and your team's efforts in securing a sale for our property. All of you conducted yourselves in a professional manner at all times, acted promptly to our requests for the current state of play and helped to push along/liase with the respective solicitors. Thank you so much for all your assistance not forgetting Helen, Karen and Ben. You said you would achieve a sale and you did. Kind regards and best wishes to you all for a long and prosperous future. "
"dear Rhian- We appreciate your help very much. Best Wishes."
"Dear Claire, Just a quick thank you for all your amazing help selling our property. You went above and beyond and all your work was greatly appreciated. I look forward to your help again soon!"
"Dear Emma I would like to pass on my gratitude and appreciation in relation to all the effort and commitment put in by you, and your team, in relation to the property. As you are aware this was quite an urgent request to let, and it was handled superbly by you all at John Francis, Gorseinon, with speed, efficiency and professionalism at all times. "
"Thank you all at John Francis. I greatly appreciate all that you have done for me with the house sale. Regards."
"The John Francis staff in the Fishguard office, who dealt with our sale and purchase were approachable, helpful and knowledgeable. We would certainly recommend them and wouldn't hesitate in using them again in the future."
"From the first, the staff at John Francis provided a professional, skilled service. From practical no nonsense advice, to a friendly voice when the frustrations and stress associated with selling a property, became overwhelming. Always understanding, always practical, I can't praise them enough. The perfect team to be on your side."
"Dear Helen, On behalf of my mother and myself, I would like to thank you and your colleagues for your assistance in selling my parents' property. I feel a fair price was achieved, and despite a few efforts to 'chip', we were able to complete the sale at the price agreed initially. After 31 years living there, my mother is, understandably, in two minds about the sale as she misses the cottage very much and her happy life there with my father. However, the sale will certainly help her settle into her life in Buckingham, only 10 minutes from my home, and ensure she enjoys a comfortable life in her new property. I was please that the buyers decided to purchase the cottage. Having met them there, I was struck by how relaxed they seemed in the surroundings, and I feel they will be very happy in the cottage once they have adapted it to their requirements. It looked so spacious once empty of my parents' rather old-fashioned furniture, I found myself visualising how it would look with new fixtures and fittings! Thank you, once again, for your kind assistance. "
""I'm very satisfied with the service I received from John Francis Estate Agents when I was selling my Mom's property for her - initially they were the only (one of three) estate agents I contacted who spotted + brought up the problem of knot weed.... which indeed did become a problem during the sale but it was a problem that was eventually resolved - This was the reason I chose them initially and I'm pleased that I did because I feel they did a good job for me." Thanks Kelly Best Wishes "
"Hi Kelly, I would like to thank you & your team for all your help with the purchase of our new home first class service, nothing too much trouble thanks again for your help finding our dream home Kind Regards "
"Liz was very helpful with everything, John Francis have a great team and are helpful. We would definitely recommend to others."
"I have had the best services from John Francis Aberystwyth. The house was on the market with them and another agent but all the viewings came via John Francis. They really made the effort to sell it. Arwel, Ben and Iolo have been fab and always kept me updated, in fact the whole team have been really very good. Probably the best selling agents in Aberystwyth! I would certainly recommend."
"I found Arwel and the rest of the team to be professional, helpful and reasonable throughout. They were very cooperative and quick to respond anytime I had a question or asked them to do something. I didn't have any problems with them at all."
"To everyone on the team, a big Thank You! Thank you for your friendliness and teamed with your professionalism make you a great team. We definitely chose the right agents to sell our property. All the best for your future."
"Kelly, Helen, Annwen Thank you very much for the service you provided in selling. The house sold stc very quickly and we achieved over the asking price. There was some frustration in the length of time to complete but I appreciate this was totally beyond your control and thank you for following matters with regard to the chain and keeping us informed. Overall we were very happy with your services Kind regards Richard "
"To Haydn, Liz, Kate & Co Thank you all so much for a fabulous team effort and a great result! We are very pleased and grateful for your professional help and advice and for keeping in touch at every stage. Best wishes."
"To Davina & colleagues, Thank you for your great service in the handling if our parents home. To Davina, who was enthusiastic from the start when we weren't feeling that positive! You kept us updated and were always helpful when we had a query. If ever an Estate Agent is needed in the future, we will certainly be in touch. Thanks again. "
"This is just to say thank you for your help and support and patience with us over the past four months. We are loving our new home."
"Pembroke team were very efficient and friendly, Liz kept us up to date on a regular basis throughout the purchase. Very satisfied with the level of service provided. We would use and recommend the Pembroke John Francis to others."
"Good service in recent purchase, Arwel and colleagues always on hand with helpful professional responses"
"Amy at the Haverfordwest office was completely brilliant - reliable, straightforward and a real pleasure to deal with. The amount of work she and her team did to hold the sale together was most impressive. Thank you!""
"Just a quick note to say thank you so much for all your help, support and patience with us in our property purchase. We love how you kept us informed and pushed back when needed. We couldnâ€™t have asked for better Estate Agents. Thanks again. M&B "
"To all staff, thank you so much for all your help in finding and purchasing my new home here in Pembroke. Thanks"
"Toria, thank you to you and all the team for finding such nice tenants so quickly - one out and one in on the same day is excellent."
"Hi Having finally moved in on the 31st July I just wanted to drop a quick email to thank you for all your help during the purchase of the above property. We had lots of help and support from John Francis and appreciate all the effort you put in to keep things moving! Delighted to finally be here and looking forward to our life on the coast ðŸ˜Š Kind regards "
"I used JF Aberystwyth to sell my property in Ceredigion. Fantastic service and an excellent team. My property was out of town but they still were able to be present for all the viewings. 100% recommend and would use them again."
"We can't thank John Francis and staff enough. They were so helpful when we wanted to sell. They sent a large number of people to view and we eventually had a buyer. We had tried other estate agents but did not get as many viewers as with John Francis. So a big Thank You."
"Huge thanks to everyone in the office and to you for keeping us informed during the sale process. We are both very happy that we chose John Francis and would definitely do so again. I'll leave an online Google review for you at some stage."
"Thank you to all in John Francis for your hard work in selling the property. Your team were extremely proactive in getting viewings and showing viewers around the property. Iâ€™m glad we chose John Francis. All the best H "
"Hi Andrew, Thanks very much, we are settling in nicely and are very happy with the house. We found your office to be always friendly, helpful and knowledgeable. We would definitely recommend you to others both buying and selling their property. Regards Wendy"
"Many thanks for all your help over the course of the sale. I hope you have now got your fee! I would certainly use your company again, as said, I was really impressed with your proactive approach and efficiency."
"To Haydn, Liz & Kate, Thank you all so much! Selling in 3 hours (well office hours) was quite a shock. Thanks for everything."
"To Haydn, Liz & Kate, Many thanks for all of your help. You have changed our lives! With our very best wishes."
"Hi Andy, We were pleased with the service we received from both you, and the John Francis team. You quickly found a buyer for B....... and ensured any viewing was accompanied, which was very reassuring for elderly parents. Also important to us was being kept updated on progress of the sale, and that you got back to us when we left messages. We will be happy to recommend you to others, and to use your services again should we decide to move. Best wishes, "
"Hi Andy, Things coming along slowly, but surely, at the house! Once it's done, you should pop by and have a nose around! Hoping to be in before September at any rate! You and Dominic were absolutely fantastic! I would recommend you to anyone. Fantastic service, very helpful and supportive. Always happy to help, guide and advise. I have no plans to sell, but I would definitely consider going through you again "
"To Claire & All Staff At John Francis, many thanks for all your hard work and positive support. We really appreciate it. Very best wishes."
"The housing market has been particularly challenging over the last two years with much uncertainty. John Francis have stepped up to the challenge of marketing and selling our house during this period, which is a testament to their professionalism, persistence and understanding of the market. A big thank you for your help."
"Many thanks to John Francis Sketty for selling my house. Their skillful negotiating managed to increase the offer price by about 15%, which was an excellent result. Thanks again to Louise, Shannon and Ryan."
"Sold my house through the Pembroke office. Great service and sale price. Highly recommended..... Thanks very much...."
"Our experience was faultless, from beginning to end we couldn't fault the help, support and professionalism that we had been offered, to all involved we cannot thank you enough."
"I would like to thank all the staff at Walter Road, Swansea branch for dealing with the sale of our property in Manselton, Swansea. This is the second property that you have sold for us and cannot thank you enough for all the help and support you showed us. Thank you again."
"Liz Arthur acted for us in the majority of the purchase process and she was very professional and friendly. Great service, courteous, polite and informative staff, very quick to respond to any issues. Mr L P "
"To Andy & team You've done a brilliant job! Can't thank you enough for everything you've done. Would recommend you to everyone!"
"Hi everyone, Just a short note to say that all funds have been received re the sale of my mother's bungalow and to thank you all for all the help and guidance you gave me. I think I probably spoke to everyone in the office at some point and you were all fab. Thanks to Helen for the recommendation of Cath and Mike's full house clearance. Mike is fab and he cleared absolutely everything - I am surprised he left the lawn! Considering the great service I have had, I would have no hesitation in recommending John Francis, Gorseinon to any of my friends selling a property in this area. Once again many thanks and I wish you all the very best for the future. Kind regards"
"Two weeks ago we finally completed the sale of our house. It was a stressful time and after accepting the buyer's offer 5 months before - particularly as we were also relocating abroad - but it would have been a lot more difficult without the support which we received from the staff in your Swansea, Walter Road office, in particular Zac and Leanne, who kept on the case keeping us up to date as when anything happened. Although, as we said at completion, we don't intend going through this process ever again, we would definitely recommend this office to anyone looking to sell their house. "
"Good Morning Steve I just wanted to send a thank you for all your help and advice leading up to the auction - one or two hiccups on the way but a very good result on the day which has met with all round approval. We were also very impressed by the very professional and efficient way the actual auction operated and how JF staff guided and supported us on the day. I feel I must also thank your office team. They have taken some interesting enquiries, carried out endless viewings without complaint (well not too much anyway) and dealt with all matters in an efficient and helpful way. Without their effort we would not have achieved the result we did although I know you can claim to have completed the viewing that actually introduced the successful bidder to the property. I will provide very positive feedback on the whole manner in which JF assisted us with the auction process and I hope there will be opportunity to work with you again in the future. Regards "
"Hi Emma, I would like to thank you personally for the way that you've dealt with myself all through. John Francis is lucky to have you working for them. If the situation changes I will not hesitate to come back."
"Hi Catherine, Thanks again to you and your colleagues for your assistance with my recent purchase of my property. Even though you acted for the sellers (and negotiated hard on their behalf), I found you and your colleagues to be fair, helpful, pro-active and responsive throughout. Amongst other things, I'd like to compliment you on your amiable and professional approach, and on how you closely monitored the conveyancing process, keeping me regularly updated to ensure that all issues were swiftly resolved and completion occurred expeditiously. I would not hesitate to instruct John Francis in the future. Best Regards Mr C"
"Can I just say I have had many viewings and dealings with Estate Agents over the past couple of weeks and John Francis have been the only one with good customer service/rapport - good job guys."
"I thought that I would drop you a line and let you and your colleagues know how pleased we were with the way that you handled the sale of our property. My husband and I are seasoned buyers and sellers of property and found that your service was excellent. We definitely intend to instruct you in the future."
"I am writing this letter to praise the excellence of your employee Shannon. We viewed two properties in Cockett on the same day with her in March. I cannot express enough her proffessionalism and poitness. She was extremely knowledgeable and efficient in communication. It was a comforting experience considereing our apprehension as first time buyers. Should we sell in the future and Shannon is still working with you we would defintely seek your company to do business with.BS"
"Just wanted to say "thank you" for all the help from you and your team with the purchase. Who knows, maybe we can do business again!"
"I would like to give a big thank you to the team at John Francis Fishguard for their perseverance in the sale of our property. We knew this was going to be a difficult sale at the outset because of a Restrictive Covenant on the property from the Local Authority. The covenant was imposed because the original purchase was taken through the Local Authority Right To Buy Scheme. The team at John Francis Fishguard never gave up and always insisted that they would sell the property. The team also liaised between me and the buyer wherever there seemed a difficulty or objection to the purchase. We live many miles away from the property and it was never a problem for the team to check meter readings or to just generally check on the property. I would have no hesitation in recommending John Francis. It has often been stated that there is no such score as a ten out of ten, in this case there is justification in awarding ten out of ten."
"We just wanted to say thank you for all your help with buying our first house."
"A big thank you Iolo for your help and advice with the purchase of our new home.J says it's a dream come true! We both think that Aberystwyth a=is a hundred times better than Tewkesbury! Best Wishes"
"â€œHi Zac Just to say thank you again for your help and support over the auction of my aunt's house. I was very pleased with the price but even more relieved that it was actually sold. After a full 7 months clearing the house I am glad that it is no longer my responsibility. Not many people saw the state it was in, I think that you were as amazed as I was. Thank you so much once again for all your help, it made a difficult task a lot easier for me. Best wishes "
"Hi- Just wanted to say thank you for all your help with buying our first house."
"Sold my house through the Pembroke Office, great service and sale price. Highly recommended. Thanks very much."
"Sold my house through the Pembroke office Great service and sale price. Highly recommended ... Thanks very much....Mr & Mrs P"
"I would not have completed the purchase of my new home in such good time if it wasn't for the support of John Francis- Thank you."
"Good morning Iolo and team, just to let you know that we put an offer in on a house at Capel Dewi on Friday afternoon which has been accepted. Hopefully everything will go through without any hiccups! I would like to thank you all for your time and assistance, you were the best Estate Agents that we have dealt with in terms of being available for viewings, pleasant, always helpful and proactive in finding properties for us. "
"Hi to all at John Francis, I would like to say a very big THANK YOU to everyone at John Francis for 3 great years of rentals of the above property and finally for the sale. Everyone at John Francis provided excellent service, but we would like to say a special thank you to Beverley for her help and tenacity with the final sales process. Once again, thanks to you all."
"Dear Jane, We would like to take a moment to provide feedback on the service we received from John Francis in the handling of the sale of our house. Having experienced disappointing service from a couple of local estate agents prior to appointing John Francis, we are pleased to say the service from John Francis far exceeded our expectations. From start to finish, service has been extremely efficient, helpful and friendly. In particular, it really has been a pleasure dealing with you Jane and we thank you for all your efforts in ensuring everything went smoothly. Our very best wishes, Mr & Mrs H."
"Dear Iolo, Thank you for much for your help in buying our property. You have definitely gone the extra mile for us. If we hadn't got it, we would probably have back to England so it's been truly life changing for us."
"Dear Sir/Madam, Can I thank all the staff who managed to sell my property. In particular Beverley Christopher who has been awesome throughout a very difficult time for me. Diolch. "
"Jane made an immediate impact when we met her. She was very enthusiastic with the property, was knowledgeable with the local market by giving us a realistic value to the property and convinced us that she would do a good marketing job. Jane did not disappoint. Throughout the whole process Jane was totally professional in her approach, helpful and constantly communicated viewings and feedback to us. During our short stay in Saundersfoot she recommended a house clearance for us, managed all the admin side of the sale, wrote a letter to the Council confirming the status of the property. She agreed weekly visits to the property to check post etc which was very reassuring. As we live in the South East of England around 300 miles away this was very important to us, we never felt isolated during the whole process. Jane did a great job, a credit to John Francis and a credit to the industry."
"Hi all, I just wanted to say thank you for dealing with my house sale and selling it so quickly for me so that I could buy the house that I was wanting. The move out of my house was a bit frantic last week but it went smoothly without problems. I will be moving into my new house tomorrow and I am looking forward to it. Many thanks, "
"Hi all, a big thank you for a professional and helpful service. I'm looking forward to working with you again in the future. Kind regards, V."
"Brilliant news. Thank you for all your work. I have no doubt that without your help we will be waiting for weeks to exchange! Diolch, D"
"What a wonderful team of professionals you have in your Mumbles branch. Throughout my sale, the team; led by a brilliant Caroline, have endeavoured to make the whole process an easy one for me. They have been kind, helpful and extremely professional at all times. Please do take the time to tell them how very pleased I have been with the service they provided."
"Hi A brilliant testimonial (in Welsh ok) Annwyl Richard, Ymddiheuriadau mai nawr gallaf ddanfon y neges yma atat. Bu'r broses o sefydlu llinell ffon a'r rhyngrwyd yn araf iawn i'n cartref newydd yma. Efallai bod cyfnod y Nadolig yn ffactor hefyd. Mae Gâ€¦. a minnau am ddatgan ein gwerthfawrogiad diffuant i staff John Francis yng Nghaerfyrddin am eu gwaith arbennig ar hyd 2017 i werthu ein cartref. Cawsom arweiniad a chefnogaeth ardderchog ar hyd y flwyddyn gan y criw gweithgar a phroffesiynol yn swyddfa Caerfyrddin, Rhaid i ni ddiolch yn arbennig i Claire Rees am ei hymroddiad a'i dyfalbarhad ynghyd a'i chydweithwyr cyfeillgar a chwrtais. Rydych fel cwmni arwerthwyr yn ffodus iawn i gael pobl fel hyn. Llwyddwyd i werthu ac er nad yw symud ty mor agos i'r Nadolig yn ddelfrydol, rydym ein dau wedi ymgartrefu'n dda iawn yn ein cartref newydd - er bod llawer o waith ar ol i wacau cynnwys bocsis cardfwrdd! Diolch yn fawr iawn a phob dymuniad da am y flwyddyn hon a'r dyfodol. Cofion gorau, B & G "
"The staff at John Francis Pembroke have always been accessible, friendly, efficient, helpful and courteous throughout the process of selling my house - from initial valuation right through to completion day. I would thoroughly recommend their services."
"Thank you all at John Francis, I can honestly say you have provided the most hands on and professional service that I have ever had from an estate agent, so a big thank you. Happy New year and thank you again."
"With many thanks for keeping us so well informed and for all your help throughout our purchase."
"To Liz & Donna, Thank you both very much for all your help, support and professionalism over the past few weeks. This was very much appreciated. Very best wishes to you both.â€ R & C "
"Thank you so much for your help in finding us the perfect new home, you were the only estate agent to ring us up in person and communicate genuine care and warmth in helping us though the process. We wish you both a very happy festive season and bright blessings for the New year.â€ SJ & JF "
"Thank you very much for all the work you put into selling my father's property in Lower Town Fishguard. I am particularly grateful to Catherine who used her knowledge of the local property market and excellent client management skills to find a buyer, keep all parties well-informed during the negotiation process and complete a successful transaction. Great work and Happy New Year!"
"Dear Sirs, My wife and I feel that we must put in writing the experience we had with dealing with your John Francis office in Lampeter, Ceredigion, Mid-Wales in selling our house, more importantly with dealing with one of your employees namely Tracy Davies. We are frequently told that one should complain and make one's feelings known if you feel you have been let down with the service provided by any company or indeed individuals representing that company. We are rarely told to pass on our feelings if one has received an excellent experience and to this point we intend to. Our sale was unbelievably difficult and very, very stressful, quite apart from personal family problems which instigated our sale in the first instance. We could not have chosen a more difficult time to sell with the general market as it was, is and followed on with the Brexit fallout. It took over 3 years to complete, having and losing committed buyers who assured us this was the place of their dreams only to be let down for various reasons at the last minute, thus spending valuable time and money in a wasted exercise. Quite frankly if it wasn't for Tracy we would have given up, she held everything together, she kept our spirits up, she kept us up to speed on everything, she responded quickly and efficiently with every query that was thrown at her from either side. Her understanding of the agency business was exemplary. One serious problem we encountered along the way was one of a boundary issue which, before we had even consulted with our solicitor, Tracy explained the "adverse possession" procedure which as we had been there for over 12 years we would get, even if it meant, unfortunately, further time and money. Again, good advice but more importantly proving to be accurate and putting our minds at rest. We count ourselves very lucky to have had Tracy as our contact throughout our ordeal and as you can see we have nothing but admiration for her, she is a credit to your profession. We hope you will make her aware of our thoughts and praises. Because of her we would have absolutely no hesitation in recommending John Francis to any potential client in the future. Yours sincerely, Mr KJ S."
"Hoffwn ein dau ddiolch o galon i ti Claire a'r tim i gyd am ein helpu gyda gwerthiant ein ty. Buoch yn gefnogol iawn i ni gan gynnig gwasanaeth arbennig ar lefel broffesiynol a phersonol. Nadolig Llawen iawn. Cofion Gynnes atoch I gyd. "
"To everyone at John Francis, Thanks for all your work on our sale. Thank you so much for the great, efficient and friendly service and making the sale go so well. I'm going to miss popping in!"
"To Claire, Thanks for all your support & guidance in selling our property and buying another. It's been a long 2017!! But finally it's ours! Thanks very much!! You'll have to return to see the transformation. Regards. "
"As you are aware, our property had been marketed elsewhere prior to being placed with yourselves. If only we had done this earlier. You were so proactive, professional & efficient. We will definitely recommend you. Regards. "
"Thanks for the hard work."
"To Liz & Donna, Thank you both very much for all your help, support and professionalism over the past few weeks. This was very much appreciated. Very best wishes to you both."
"May I thank you for the work you did to sell our property in Felinwynt, Cardigan. It took some time but with persistence and good work on your part the sale was eventually made. Special thanks to Rhian and Daniel who did most of the negotiating on our behalf. Best wishes, CB "
"Hi Ben, That's great news! Very much appreciate your and Arwels efficiency, I'll get the keys collected soon. Thanks again for getting the job done quickly, highly recommended! Regards K"
"Many thanks to you Claire and the team for a successful sale on my property. I am particularly grateful that you pursued a couple who seemed to appreciate its 'magic'. King regards, P I. "
"To the team at John Francis Gorseinon, please find enclosed the key for our property. We would like to thank you all for your efforts and support during the sale. Special thanks to Nerys for sitting in the cold for four hours on our behalf! We really appreciate how hard you have worked to get this positive outcome. With best regards, Mr & Mrs G."
"Firstly well done to you and your team at John Francis for doing such a great job in selling our house. The price it reached at auction was beyond all expectation and we are very grateful for that."
"â€˜Firstly well done to you and your team at John Francis for doing such a great job in selling my house. The price it reached at auction was beyond all expectation and he is very grateful for thatâ€™ Thanks Mr R "
"Hi Girls, Just a quick note to say a massive thank you for the professional and personal approach we had from yourselves to allow us to purchase our dream house in Trebanos. We were impressed with the no-fuss attitude and quick turnaround of any information that we needed and would definitely recommend you to anyone looking to purchase a property in the area."
"Thank you very much for your patience and constant professionalism during the process of selling our property. Your optimism was much appreciated at a time when we were wondering if we would secure a buyer. We felt involved at all times - the updates were timely and welcome. We would have no hesitation in recommending John Francis to other people. "
"Thank you so much for all the help and advice, you're a fantastic team."
"From booking our first viewing to completion of sale the staff at John Francis estate agents (Haverfordwest) have provided us with an outstanding, professional service. We would certainly use them again and would highly recommend them. Great communication throughout the whole process from our first viewing to completion. Special thanks to Kate Phillips, Kate always went above and beyond what was expected of her, a great asset to your and Fiona for sealing the deal."
"You had a property which me my criteria, Fiona was professional, knowledgeable, friendly, accommodating and helpful. We were very satisfied with the service, would use John Francis again and would recommend you to others."
"It was a long distance dealing from Cardiff but all went very smoothly. Every member of staff was very helpful but Fiona was particularly so, very patient, efficient, understanding, reassuring and kept me fully informed. We were very satisfied with the service, would use John Francis again and would recommend you to others."
"Dear Michelle, I am sure you already know but the house sale completed yesterday. Mr & Mrs J are moving in today. Thank you to all at John Francis and especially to you, for your help and hard work and friendliness. Next time I am back in Llanybri I will come in to thank you personally. Al the very best, "
"Many thanks for all your help, Iolo, you have been most helpful and am very impressed with the way John Francis have dealt with us after many viewings."
"Dear Mr Emanuel, We have recently completed the purchase of our property in Bronwydd Arms and would like to complement all the members of staff involved throughout the whole process. Michelle and Callum have been particularly helpful and we would like to express our sincere thanks to them for making the purchase process as smooth as possible. We are very pleased with our new property. Regards, M&G.B"
"Kelly, Diolch yn fawr am dy waith ar y ty. 'Rwyt mewn swydd ddelfrydol I ti. Pob hwyl."
"We would like to thank all staff at John Francis Morriston for their professional services in selling our property. We have completed today and are in the process of finding our next home in England. Please pass our thanks to all your staff."
"Dear Hayley Thank you for all your help. R&M"
"Dear Hayley & Colleagues We would like to thank you for all the kind help you gave us during the purchase. If it hadnâ€™t have been for you we would not have known what was happening. We are absolutely thrilled to be living in such a lovely cottage for our retirement and consider ourselves very lucky. Many thanks S&M. F "
"Lucy Just wanted to say thank you for all your help and patience. Youâ€™ve been a star, itâ€™s been very much appreciated. Thanks again "
"Dear Rachel Thank you very much to you and your colleagues for dealing with the successful sale of the property to Mr. and Mrs. B. Best wishes "
"Dr Mr Steele, Thank you for the excellent service we received when purchasing our property. Very helpful and friendly staff, especially Sue who was very patient with us. We would certainly recommend you. "
"We would like to thank you for your thoughtfulness in selling our holiday home in Nolton Haven. You have been so kind and helpful in every aspect of the sale especially the many telephone conversations over the past year. I personally want you to know how much I appreciate you for the help in clearing the house."
"FAO Jodie & Kerry- Sorry this is the only way I could find an email address. Just wanted to thank you both for the amazing service you gave in getting Glyn and I into the rented house so quickly. Cheers Linda "
"For the attention of Jodie and Kerry; Just wanted to thank you both for the amazing service you gave in getting us into the rented house so quickly."
"A massive thank you for being professional, being positive, polite, honest and on the ball. You have sold houses for myself and D and for D and C. Your knowledge with your buyers is second to none and I have dealt with many Estate Agents in the past years and you are one, if not, the best. I run a very large consumer company which I also own. If I had one of you for every 10 employees I have (and they are good) then I would have been a very rich man. Keep doing what you do . . . you are amazing!"
"â€œ I would like to thank the team at John Francis Walter Road Swansea for their excellent support and professionalism in the sale of 2 Brondeg Manselton. They kept us well informed in the progress of both viewings and the sale of the property providing prompt and detailed feedback. I would especially like to mention Alice Osborn for her support during this difficult period for us. Please send our kindest regards and appreciation to your team. Thank you â€œ "
"Dear Mr Emanuel, I thought it correct to write an email to tell you what a helpful and professional experience we have had buying a property from your Cardigan branch. Daniel Dix in particular has been exceptional throughout and there is a real possibility that without his considerable input the sale may have fallen through. Daniel has helped clarify certain issues that, unfortunately, my solicitor could not. It has been a pleasure dealing with your business. Yours sincerely, "
"Dear Rhian, Thank you for your message. Thanks again to yourself, Haley and others at your office. Your assistance has been invaluable and very much appreciated by us both. Regards "
"We have been made most welcome by the landlords and will miss living there but the reason for moving to the area was to enable us to nurse my mother to her passing this May so we need to turn the chapter and move on. We could not have hoped for better landlords and your point of contact Pat has been a credit to yourselves."
"Dear Jane, At last the completion has gone through on my flat in Tenby, and I've been meaning to write you a personal note of heartfelt thanks for your unfailing support throughout the whole process. Not only have you been helpful, friendly and always available to answer questions, but you really have gone the extra mile, meditating between seller, solicitors and me, anticipating problems during the negotiation of the lease, and managing to defuse some tense moments in a timely, calm, pleasant and efficient way. Above all you've been a very reassuring voice on the phone, keeping me constantly informed and up to date with developments. A word of thanks also to your colleagues in the Tenby office - it was great that all communications and messages were recorded and passed on and I always felt you all knew where we were up to. So a very BIG THANK YOU and I look forward to seeing you soon in Tenby!!. Best regards."
"Hi Jane We have worked with a number of different estate agents over the last 18 months, and sadly our experiences have not always been positive, However working with Jane for a number of months whilst purchasing our new property has been like a breath of fresh air. From the initial viewing until the final completion date, Jane's conduct has been exemplary. Jane has a natural ability to get alongside people with her open, friendly and professional manner. We felt able to approach Jane about issues around the property and confident around her honesty. She was extremely helpful in getting queries we had about the property sorted out quickly. Jane's local knowledge of Tenby was also helpful. This is a good opportunity for us to thank Jane for her help to us during a stressful time as she definitely eased the process along for us. Thank you Jane Kindest regards"
"Hi, would like to say that I viewed 8 properties with you and all staff on phone and email are always professional, friendly and nothing is too much trouble. I recently bought a lovely studio apartment which Jane took me to see twice and I can honestly say she knows her job and answered all my questions. I would like to say that John Francis estate agents are all fabulous x"
"Hi Jane, We are both pleased with the service we have received. Jane informed us of a property being placed on the market immediately which certainly helped our search, she knew we were looking for that particular area. We were given names of a solicitor and a surveyor who both proved to be very efficient and reliable. having local knowledge of these firms is always very good. Jane kept us informed at all stages of the sale and dealt with a couple of problems most efficiently. I would certainly recommend your company to anyone who asked. Thank you for all your assistance."
"Hi Jane My sisters and I would like to thank you so much for all your help, advice and expertise in selling our late mother's house. Your enthusiasm and guidance throughout the whole process ensured an extremely quick and successful completion of the house sale. We are so grateful for this as it made things so much easier for us at a very sad and stressful time. Thank you for the excellent service that you and all at John Francis have provided. Best wishes."
"I purchased our property through the Tenby office of John Francis and dealt 90% with Jane and 105 with Steve (not manager Steve). Jane is cheerful, friendly, fun and a great asset to your team. I always had prompt feedback, helpful information and proactive management of any issues that arose from either party to the transaction. I made numerous requests for information and sought multiple visits to the property I was purchasing. There was never any issue with me being granted access in a timely fashion for which I am very grateful. I also found Steve to be most helpful, full of personality too and adept at fielding my questions. I was delighted to receive from him an impressively short time a CAD (Computer Aided Design) drawing of the bungalow layout so we could throw around ideas about how we might lay out our belongings when we moved in. At all times I felt that I was being dealt with in a courteous and respectful manner by ALL staff; which to me are important aspects of my relationship with John Francis whilst buying the property. A nice touch was a welcome card too, whether that is business policy or staff initiated I was glad to be welcomed here. I would certainly recommend people use your Tenby office If I was ever asked. Kindest regards. "
"A huge thank you. Thank you for all your help!! Have a great weekend! "
"Dear Mr Emanuel, I feel I must write to you about the good service I have had with a house sale in Aberystwyth. This house was on the market for sale for a while, we decided to let out the property to a student tenant. We had several viewings but due to the tenant being very untidy and also very unpleasant, it became difficult to take prospective purchasers around for viewings. I decided to withdraw the property off the market. A few months later Iolo Jones of Aberystwyth rang me and asked if he could bring a viewer around although the property was no longer for sale. The viewing resulted in a sale which completed yesterday. This all came about through Iolo Jones who was doing more than his actual work. He was observant and took interest in past viewings, and got the whole package together. You are very fortunate to have such a keen and helpful worker."
"Dear Nicola, May I take this opportunity to thank you and your colleagues for all your help with the sale of our house. We have been impressed with sales negotiations and communications with us keeping us informed of progress at every stage. A job very well done. Thank you. Kind regards."
"Would like to take the time to say a huge thank you to Claire Rees in the Carmarthen branch for incredible customer service from the start of our journey with regard to purchasing our new home ... Claire was excellent at being informative, supportive and caring for our needs as new customers. She ensured we felt relaxed and confident at every stage and continues to be of great help. We had a very stress free purchase and proceeded to use John Francis to work for us to rent out our original property. First class effort from Claire. Thank you we will highly recommend. I would also like to add how Gareth in Countrywide was excellent in his role also great team effort from both. "
"Dear Bethan, I would like to record my appreciation of the very professional manner in which the auction was conducted yesterday and, naturally, my gratitude to your firm for securing an acceptable sale price. I have already spoken with and thanked Michelle and Gayle for their support. Altogether, it was a very good experience from giving instructions to you on Thursday 18th May up to date - a period of just under seven weeks. Once again, many thank to you and your firm for the excellent service. Yours sincerely."
"Hello Beverley, I have just bought a house - it's been a long road this one! I would like to THANK YOU ALL VERY MUCH at John Francis for all the help you have given me - you've been wonderful, and so kind. Things have not gone well for my brother, and for now he is in long term psychiatric care. The house I have bought is 3 bedrooms, so I hope he will be well enough to make the move down. You never know what life will bring do you? Take care and best wishes. "
"To Michelle, I just want to thank you for your diligent work and the tremendous effort you put into selling and marketing my property. We have been in constant communication since February, you were always helpful, positive and professional which helped me a lot during a challenging time. Words cannot fully express my gratitude to you Michelle, thank you so much for being you, and for the massive role you played in achieving to sell my property. You are an asset to John Francis and I shall recommend the company to others in the future. Thank you so much Michelle once again, shall pop into the office one day. Kind regards. "
"All the team at John Francis, Thank you for all your help."
"I can't thank everyone enough, Fiona who always phoned me and Haydn who listened when I cried as I did not want to lose the cottage, all staff were so good and caring. Thank you all again."
"The overall service received was first class and nothing was too much trouble. Kate was excellent and had plenty of patience over our several viewings. Professional services."
"Dear David, We are now in possession of our lovely new property by the sea in Pembroke Dock and beginning to settle in. It's most interesting observing all kinds of water craft plying the estuary including the Irish Ferry service. We would like to thank you very much for your unstinting service in the sale of our property. We were expecting to be in for the long haul of waiting for an offer for the property, but you found our buyers on the very fist day and looked after them as well as you did us, so helping everything to go as smoothly and quickly as it was possible to. John Francis have certainly lived up to their stated aim to provide efficient, personal and professional service, and we could also include "friendly service" in addition. Naturally we would recommend John Francis to anyone for all of the above reasons, but anyone would be extra fortunate if they had you working on their sale of purchase. All good wishes."
"A very big thanks to all the John Francis Gorseinon team. It was GRRREAT!"
"David and the team at John Francis in Aberaeron have been excellent throughout the process of buying our new home. They are unfailingly responsive, proactive and courteous, and their local knowledge is thorough and helpful. I wouldn't hesitate to recommend them." Thank you to you, Helen and Kim for all your help. We are thrilled finally to have completed and can't wait to pick up the keys tomorrow. "
"Dear all I would just like to say how much I have appreciated the excellent support and customer service I have received from the Fishguard John Francis team regarding the sale of my house. I never imagined that selling a home, especially at a distance, could be such a pleasant process! I have enjoyed the regular updates and appreciated the chasing done on my behalf when it was necessary, but most of all I appreciated the fact that I think you all "got" the property and genuinely positively wanted it to sell. Many thanks and all the very best for the future! Best regards "
"Hi We would like to inform you that we are very pleased with the price you achieved with our property in yesterdayâ€™s Auction 5th of July. Thank you all for your professional and helpful advice throughout the procedure. "
"Thank you so much for helping us find our lovely house. Your lucky in your job in being able to make people very happy. Thanks everyone."
"Dear Rhian & Team Thanks for all of your support and help during the purchase of our property. B&P"
"To Davina & all your staff, Thank you for all your efforts, we got there in the end. Here's to a new start near our grandchildren. Special thank to Beverly."
"Dear Gareth, We just want to take the opportunity to thank you for the excellent service you have provided. You have made an extremely stressful process a lot more manageable, and you have always been easy to contact to answer any queries throughout the entire process. We came to Country Wide at a loss, in fear that we would not get the mortgage we needed for our dream home. You not only found us the mortgage we both wanted and needed, but you also found as a cracking deal! I was immensely grateful that you worked throughout the weekend to get us a decision in principle merely days after meeting you, and I cannot thank you enough for that, as it was a really stressful time. As first time buyers we have relayed on you throughout the process, and you have made us feel so comfortable and at ease throughout, where no question seemed to 'stupid' to ask, and you were always extremely helpful and professional throughout. You are a complete credit to Country Wide, and the level of customer service you have provided really has gone above and beyond. We will definitely recommend your service to family and friends, particularly friends of ours who are first time buyers who are daunted by the process, as you took that away completely. I will also be recommending your services to the developer, as I can only imagine that the majority of their clients would be extremely grateful to have you working for them as we have been to have you as our mortgage adviser. Thank you once again, "
"Hello Rhian, Just a quick e mail to thank you very much for your not inconsiderable efforts in selling this house for us. Your persistence, and professionalism certainly helped in getting the sale through. A lot of agents could well learn from your input as to how to sell a property. Kind regards. Mike. "
"Iâ€™d be grateful if you could bring this letter to the attention of your Managing Director. I would like him/her to be aware of the excellent service I have received from your Walter Road, Swansea branch during my recent (very extended) flat purchase. It took 309 days from the offer being accepted to getting the keys, thanks to a vendor in no hurry and a solicitor who I can only assume faked her law degree. I appreciate that the job of an estate agent is to represent the vendor rather than the buyer and while your Swansea team did this in an exemplary fashion, Iâ€™d like to congratulate you on having such a fantastically agile team. They showed true empathy and patience with my situation and put up with a lot of rants! The whole team were amazing, but Iâ€™d like to particularly bring Alice Osborne to your attention. She personally took on most of my rants and chased the vendor and his solicitor regularly for me, even at the points where I think we both doubted the vendorâ€™s intention to sell. She was soothing, highly professional and always sympathetic. Iâ€™d really like my comments to be taken into consideration at her next pay review, since this woman is worth gold and you would do well to hang onto her and invest appropriately to keep her. I would welcome the chance to write a review for your website should you require this. Please donâ€™t hesitate to get in touch if this would be helpful for you. Once again, many thanks. I am a very happy home owner! Kind regards, CD "
"Good morning Nick, I hope you are well. Many thanks for completing the sale of my property - most appreciated. And please pass on my thanks to all the team - Charlie, Mags, Gail and Paul. Best wishes, A.L"
"To Davina & all at John Francis, You've all been amazing and extremely patient. Thank you so much. Will be recommending you to everyone I meet. Thanks again xx"
"To Davina and all at John Francis, youâ€™ve all been amazing and extremely patient. Thank you so much. Will be recommending you to all I meet. Thank you so much again."
"Thank you so much for securing the sale of our property, we finally made it. thank you so much Rhian at Cardigan office."
"Hi I have recently viewed a property in Ludchurch Jandore, which I'm currently in the process of buying. We have viewed a number of properties now, with Claire Lascelles . We want to highly recommend this lady , for how she has handled our viewings. Always very helpful and always eager to answer our questions, with a smile. She has never rushed any viewings with us, like some have at other agents, and has always shown an interest, in our wishes for a property that suits our needs . I would agree that this lady is an asset to any agent in helping others to buy properties in the future. She is truly worth a mention , on how she has helped us, choose our forever home Thank you Mr and Mrs H "
"Dear Eryl, Thank you very much and your colleagues at the Lampeter Office for dealing with the sale of our property. I was extremely impressed with your professional, efficient and friendly manner of conducting business which made the whole process easy and stress free for myself. The price achieved at auction far exceeded what I thought was possible for a property that had so many challenges. This was clearly the result of your fantastic efforts and dedication and I would happily recommend your company to others. With very best wishes to you all."
"To all the staff at John Francis, Thank you very much for your persistence, perseverance, professionalism and politeness regarding the sale of our property."
"To everyone at John Francis, Thank you so much for your continued effort during the most stressful six months of my life! We got there in the end! Thanks again."
"Dear Sir/Madam, Iâ€™d like to say a big â€œthank youâ€ to Andy Richards and his team at the John Francis, Sketty office for the successful sale of my property in Swansea, and for the kindness and support given through unforeseen circumstances. I would highly recommend their services to anyone venturing into the housing market. HH "
"I would just like to say a big thank you for selling my property recently. I was impressed at how quickly the sale took place and the time taken by all staff to keep me in the picture regarding everything leading up to the sale. All the staff I dealt with were extremely helpful and very professional. I would recommend John Francis to all my friends and relatives. Thanks once again. "
"Thank you so much for finding our amazing home. You're a star. Love & god bless."
"Please inform Liz's manager of how professional and helpful she is. I found her approachable and she understood my needs in the property I was looking for. I am very grateful for Liz's attention to detail and the extra steps that she took."
"Dear Peter, I just wanted to drop you a quick line to let you know what a wonderful job Shaun has done on my recent mortgage application. I've had the house purchase from hell- 319 days from offer accepted until receiving keys yesterday (no chain on either side either!) and naturally my original mortgage offer expired midway through that marathon. Shaun was recommended to me by Alice, who works in the Walter Road branch of John Francis as being really efficient and good at his job. I went to see him on Monday lunchtime, the application was in by Tuesday lunchtime and everything was approved by the following Monday. This was despite Shaun taking time off from Wednesday that first week for knee surgery. He worked really efficiently and got me a better deal than I had originally, as well as still being available to answer my questions from his hospital bed. I wanted to let you know, because I feel he really went above and beyond the service I was expecting and I hope he gets recognition for it. Kind regards, CD"
"I just wanted to say thank you to everyone at John Francis who were involved in the sale of my house. Thanks."
"To all at John Francis, thank you for all that you have done."
"I write on behalf of the Trustees of Bethel Baptist Chapel to thank you and the staff of John Francis for the valued service we received in the process of selling this property. Kind regards."
"Dear All, Apologies for the lateness of this e-mail, myself and K have just returned from a holiday in Egypt. We just wanted to take this opportunity to thank you all for your professional service in the marketing and eventual sale of our property. We thought that the whole process was very straightforward, your evaluation was spot on and the viewers were given a fair and accurate viewing of the property. We thought that the communication process was particularly good as all of your team were equipped to deal with any of our concerns. We will certainly be using you again. Thanks again. "
"Just a thank you for all the help we received. Best wishes. "
"To Claire, Just a little note to say thank you for all your help, support and understanding regarding the selling of mum and dad's house. It has been a very stressful and heartbreaking few years but your help and advice during the whole process is very much appreciated. I would like to also thank you for keeping me informed and updated from start to finish as you made me feel completely involved at all times. Wishing you all the best for the future. Kind regards."
"We used John Francis to sell our property in 2016. When we engaged JF, the house had been on the market for 6 months with Purple Bricks and we had very little to show for it. Purple Bricks were not helpful and their only strategy to move the property as to reduce the price. With JF suddenly, we had plenty of interest and viewings from the beginning. They had found us a buyer within 3 months at a price we wanted. We smoothly sold our house shortly after. John Francis were organised, helpful and polite. My only regret is not using JF in the first instance. Kind regards. "
"I would like to take this opportunity to thank John Francis for the recent sale of my house at the Ivy Bush Hotel auction. In particular I would like to thank Gayle from the Llanelli branch whose professional, knowledgeable and approachable demeanor made the whole process a seamless and straightforward experience. I would definitely use John Francis in the future and would recommend them to anybody looking to sell a property."
"Dear Andy, We wish to thank you and your staff, especially James, for all your help in securing the sale of our property in Sketty Park. We were very pleased that the business was completed within a period of 3 months. When No 19 was on the market a few years ago it took much longer and so we were uncertain about a time scale for ours and were delighted that the business was reasonably straightforward. We would be grateful if you would also thank Bill for his guidance and valuation of the property. He was relaxed and took nothing for granted as far as the market was concerned and had no desire to depend on historic sales of other houses in the area but preferred to depend upon his own experience. "
"The staff at John Francis are both friendly and efficient, essential qualities for boosting the confidence of the uncertain and unknowing customer like me. "
"John Francis were great, cooperative and always ready to help with further viewings, queries to the vendor and local knowledge."
"Just wanted to thank all the staff at John Francis for the successful sale of our plot at your recent auction at Parc Y Scarlets. The whole experience was very professional and smooth and we were delighted with the outcome. I would certainly recommend your company to anyone considering this form of sale. Once again, thank you for all your help and guidance. Regards"
"Dear Nicola and Team, We would like to thank you for your help during our purchase. Your reassurance and advice enabled us to complete purchase within our tight timescale. Kind regards. "
"Thank you so much to Neville and the whole team at John Francis, Carmarthen. You have all worked so hard with both our recent sale and purchase and we are grateful for your professionalism and hard work and humour to get us through it! Careful now - you are in danger of giving estate agents a good name!!!! Kindest regards. Diolch yn fawr. "
"Dear Nerys, Thank you so much for all your help and wonderful assistance and professionalism in the sale and purchase of our properties. We appreciate so much your hard work and couldn't have done it without you. Hope we are not moving again in near future - but if we were, we would definitely use you and your team at John Francis. Hope you have some well earned time off soon. Kind regards. "
"I bought my property through John Francis, it was an extremely complicated and drawn out process however everyone at John Francis kept me informed and worked hard for the best outcome for everyone. I'm delighted to say we are now in the house of our dreams and loving it!"
"I have brought two homes from John Francis,smooth experience both times. Friendly and competent staff."
"Hi Wendy, We have used an estate agent eleven times to buy and sell properties over 36 years. We can say without any reservations that John Francis Fishguard are the best we have ever used. This is due to Wendy and her team (Kelly and Catherine). It is not easy to house search 200 miles from home and to complete a sale and purchase in 10 weeks. They made it a pleasant experience with no stress. The quality of communication was excellent and all details diligently followed up. Above all else the attitude from the staff was great. Thank you. Regards. "
"Dear Davina and Nick Just a note to thank you very much for the excellent level of service and help we received from all your team in the sale of my late uncles house in Grovesend. The decision to sell the house through John Francis came from a quick meeting my father and I had with Davina in June 16, where we were both impressed with her professionalism and friendliness. I found Nicks advise on marketing open, honest and flexible to our particular circumstances. The team at John Francis kept us up to date with the sale, helped me to find local tradesmen to fix a few problems at the property - and a lovely phone call today to say weâ€™d completed. Thank you With all our best wishes â€“ have a lovely weekend Best regards Sarah "
"Just a quick note to say thank you so much to you for everything you have done for my grandmother and myself in finally completing the sale on the house, I can't believe it's been 2 years since we both met Fiona while my Nan was living there and all the ups and downs we've had with buyers! So I'd like to give a massive thank you to you especially as well as Fiona and Jason who have both been as helpful, professional and have gone above and beyond my expectations! I said to my Nan that I'd actually missed your phone calls and talking to you on the phone since we had the offer and completed! So feel free to ring me for a chat f you've got a spare 5 mins! Ha ha! I'm so pleased that we decided to engage John Francis with the sale of the house and I'd have no hesitation in recommending your services. Thank you once again, I really appreciate everything you have done for us. Best wishes to you and all the team"
"Hi Rhian/Heledd Many thanks for both of your prompt responses today, your sales service is second to none and John Francis Estate Agents are far superior to others. Good luck to the vendors with the sale. We are actively looking and hoping to pick up a small holding in the very near future. Thank you again. "
"Barry and I would like to thank you for all your help and support with selling our property. Your advice and support was invaluable. Best wishes for 2017. "
"We are so pleased to have finally exchanged contracts on the sale of our property. The help and support from the team of John Francis Aberaeron has been amazing from the very beginning to the point of exchange. We also feel that the branch manager, David Bluck, went more than the extra mile to help us with support and advice on the purchase of our new property, and especially keeping us informed at every stage of all negotiations. He really gave us confidence at the times when things were getting a little bit stressful. Thank you for your dedication and patience David. We wouldn't hesitate for a minute recommending this branch of John Francis. Thank you all so much. "
"Dear Jane, Shara and others, I would like to thank you all for your help with the purchase of my property last October, your continued support with the bridging loan company regarding the Structural Engineers' report was invaluable. We are all settled in now and just wanted to say thank you from us all. Apologies its taken to long to get in touch. Best regards. "
"I have moved home over 10 times and can genuinely say that Jane was the most proactive and helpful Estate Agent I have worked with. Whilst the house purchase wasn't without problems due to the age of the property, Jane was able to facilitate a solution which both the vendor and I were comfortable with. Calls were answered or if Jane wasn't available call backs were prompt. Paperwork was accurate and timely. Informal advice on where to get information and answers was helpful. Jane was also always cheerful and positive which was needed when problems arose to stop the purchase detailing. I would absolutely have no hesitation in using John Francis again. I don't say that very often about service providers because I have high expectations that they deliver on their promises and provide the service they are meant to!"
"Dear James, At last we are connected to the internet and I can send this to you. Our thanks to the whole team at the Sketty branch for the efficient, courteous and professional way in which you dealt with our recent house sale. The speed with which serious buyers were introduced and a sale concluded at a good price was most impressive. With all good wishes for Christmas and the New Year. "
"Jane, the service I received was excellent, I was kept abreast of progress and Jane chased up any issues diligently. The staff were polite, helpful and a delight to deal with. Kind regards. "
"Hi Jane & Shara, I would recommend the service provided by John Francis, from valuation and guidance on marketing, right through to feedback on viewings, offers and final sale. I would like to thank you both for all your help and support along the way. Regards. "
"To Jane, little Steve and all at John Francis, Tenby. What a fantastic service, thank you...and I wasn't even paying!! Your kindness, care and support helped make an incredibly stressful time just that little bit better and for that I am extremely grateful. From that very first phone call and a frantic dash down to Pembrokeshire, I cannot fault all you have done for me, from recommending a fantastic hotel that would accommodate not just me but also Bad Boy Brodie (my knee breaking Golden Retriever puppy), your calls to update and more importantly, the fun phone calls, I really feel that you truly care. So thank you again and Jane, you do remember that you offered to go food shopping if I wasn't able to drive, well I can drive and feel so much better, but does the offer still stand??!!! With very best wishes. "
"Jane and all the team, Thank you for selling the house so quickly, for always being so friendly and personal and for support us during our move. Love and best wishes. "
"Jane, Thanks for all your help, we really appreciate all that you have done for us. "
"To Steve R. Thank you very much for all your help. Much needed. "
"Just a little note to say thank you. John Francis has been one of the very best agents to deal with ever. "
"To Steve and Co., I want to say thank you to you all for your help with the purchase of my property. A very special thank you to the girls, you have both been wonderful to me. I really appreciate your help and support. You have both been very kind. Thank you so much. Kind regards. "
"To The Staff of Tenby Office, Thanks for all your help and support with the sale of our property. The move went well and we are now settled into our new home. Thanks again. "
"Thank you all for your help and understanding. Best wishes. "
"Many thanks to you all for your efforts in, at last, completing the sale of my property. You have all been great. With our very best wishes. "
"Dear Jane & Shara, Just to say thank you for going the extra mil - your hard work is much appreciated. With best wishes. "
"Dear Jane Always professional, positive. Above and beyond service. With thanks. "
"Dear Eryl and Team Thank you for all your work you and the team have put in. I hope I can use John Francis in the future and I will be passing my recommendation on to others. Kind regards. "
"To All the Girls at John Francis Thank you all for all your help in getting us moving xxx "
"Dear Mr Duckworth Thank you for selling my father's bungalow. Your staff are a credit to you. Shara and Jane couldn't do enough for me, if I ever have to use an estate agent in the future, it will be John Francis. Yours faithfully"
"For Daniel, Andrew and All the Team Manager @ John Francis (Cardigan) Very many thanks for your efforts on our behalf which achieved the required end result. Brilliant. Thanks. Best wishes for 2017. "
"Many thanks for all your hard work in selling our house. Best wishes. "
"What a fantastic service, thank you. Your kindness, care and support helped make an incredibly stressful time just that little bit better and for that I am extremely grateful. From that very first phone call and a frantic dash down to Pembrokeshire, I cannot fault all you have done for me, from recommending a fantastic hotel that would accommodate not just me but also "bad boy Brodie" (my knee breaking Golden Retriever puppy), your calls to update me and more importantly the fun phone calls, I really feel that you truly care. "
"Sending a massive great big THANK YOU your way! Best wishes. From F & M "
"Wehhhyyyyyy ! MANY thanks Kelly for ALL YOUR HELP. You have been extremely helpful to me â€“ but also, you have been extremely helpful in getting the transaction completed for the past owners of Dolwern. Without your input and â€˜time drivenâ€™ response, perhaps this outcome would not have been possible. Many thanks and hopefully speak soon. Best regards, R "
"The communication was good - they kept all parties in the purchase/sale informed and everyone I spoke to was helpful especially Chris and Fiona. We would use John Francis again and recommend them to others."
"The communication was good they kept all parties in the purchase/sale informed and everyone I spoke to was helpful, especially Chris and Fiona. We would use John Francis again and recommend them to others"
"So very happy with your service which has not only professionalism but also full of compassion. We want to be your customers for ever, even when we go for buying a house. Please tell us how can we register / record our absolutely positive feedback into your system. Do you have a Facebook or any other social media platform where we can access to place our glowing comments for you. Peace p.s. Do you do any other services like car MOT, laptop broker, etc.â€¦ we want you to be our merchant/supplier in every walk of life ïŠ I know it is a very silly way to show my gratitude to you. But, of course, merely nicely meant and implied. "
"Thank you for the excellent service from start to finish, the sale went through smoothly & stress free - thanks to you all."
"Hi, First of all may I thank everyone in the Aberystwyth branch of John Francis for making the process for buying our first home as easy and enjoyable as possible. The care and attention was fantastic and we are incredibly grateful. "
"Thank you for conducting the sale of the farm in an efficient and professional manner which resulted in a successful conclusion. A special thank you to Tracey who was patient and co-operative at all times. She is an asset to John Francis team. Diolch a mwynhewch- enjoy. "
"I just wanted to add although I am not your customer you and your team have been excellent in keeping us informed and working to get this resolved. I hope there is somewhere or someone I can do email once this is complete to ensure the people that matter in your company know how hard you all work in your office. Your amazing. "
"The service we received was first class from start to finish. We would recommend this service to everyone looking to sell their home. 1st class. "
"To Liz and All the Staff at Pembroke Branch We would like to say a massive thank you for the truly professional service which we received recently in selling our property. We could not have asked for a better service! We promise to highly recommend this office to all of our friends and associates! Thank you once again. "
"To Kristina and Everyone at John Francis Thank you for all your help in getting us our first family home!"
"Thanks for all your help, we really appreciate all that you have done for us. "
"I would like to take the opportunity to thank you and the team for a totally pleasant time during purchase of my property. Your attitude has been friendly and professional throughout and has put me at ease through a naturally difficult time. I am not sure whether John Francis can actually be awarded an OBE (Overly Brilliant Estate Agent) but you surely deserve one. Kind regards. 15/08/16"
"Dear Tracy, I would like to take the opportunity to thank you and the team for a totally pleasant time during purchase of Hillview. Your attitude has been friendly and professional throughout and has put me at ease through a naturally difficult time. I am not sure whether John Francis can actually award you an OBE (Overly Brilliant Estate agent) but you surely deserve one. Kind regards Tony "
"Dear Tracy I would like to take the opportunity to thank you and the team for a totally pleasant time during purchase of my property. Your attitude has been friendly and professional throughout and has put me at ease through a naturally difficult time. I am not sure whether John Francis can actually aware you an OBE (Overly Brilliant Estate Agent) but you surely deserve one. Kind regards"
"Thank you so much for your unending patience during the viewings and negotiations. We all appreciate your help and support."
"Rhian- On behalf of Mum thank you for all you have done, I donâ€™t think she could have coped without you."
"I bought my home from these guys several years ago and when I wanted to sell it recently I went back to them. They are friendly approachable and efficient. When I wanted the wording changed for the description of my property they were very accommodating. They sold my house and I bought my most recent property through them. They made it a whole lot less stressful and they put the effort it. Thank you to the whole team but especially to Ben.""
""Brilliant service from John francis. We sold super quickly and easily and I'm sure this was because the pictures and particulars were spot on. If carlsberg made estate agents they'd be like Ben and Gwen! ""
"After many months on the market with a different agent we moved to John Francis. I am so glad we did. They attracted lots of viewings and we ended up with two offers on the same day. The service was always professional and helpful. Thanks to Ben in particular.""
"Hi Perfect. Less than a month vacant, which appears to be the insurers rule! Please let everyone at John Francis Lettings know I'm very pleased with your professional approach and the service I am receiving. A far cry from my previous experience with ............ Regards, Ian "
"Thank you for your kindness, premium services and consideration that I felt and dealt with during my stay in 36 LOC. "
"To everyone at John Francis, thank you for helping us find our fab new family home. Best wishes."
"To Liz and everyone else at John Francis, Thank you for helping us finally get our house. Sorry for all the trouble we caused!. "
"To Linda Just something small to say thank you for all your help. It's very much appreciated."
"Just to say a big THANK YOU for all your help and patience too! Glenn"
"Hi Louise Once again a big thank you to you and the whole team â€“ it all went without a hitch.. Thanks Pete"
"Dear Haydn Thank you for your email/letter. I would like to put on record our sincere thanks for all the help you gave Tracy in selling our property and smoothing the legal process. Tracy says you went above and beyond the call of duty in easing some very tense moments. We would not hesitate in highly recommending you to others, selling or buying. All good wishes for a successful 2014. Mr D "
"Dear Haydn, We are writing to thank you and your colleagues for all the work which you did to ensure the sale of our property in Broad Haven. We found you all to be helpful, knowledgeable and friendly. We are therefore most grateful to you all and will be happy recommend your Company to anyone who asks us about selling or buying a property in Pembrokeshire. With best wishes to you all, Mr & Mrs C"
"Hello On behalf of all the family we would like to express our sincere thanks for all your hard work, support and understanding over the last 12 months. House selling is indeed a very stressful business and I know you will understand how very emotive it was for us all, considering the circumstances of the sale. I am sorry that at times we were impatient and not always considerate but we all felt that the house was a really good purchase for Mr and Mrs J. We do hope that they will be happy in their new home and it is good to know that happier times are now ahead for everyone. Kind regards and all good wishes to you all "
"We have just bought a house through John Francis and would recommend you. You are efficient, professional and friendly. Mr & Mrs H 07/01/15 "
"All staff were always more than happy to help us at any time, always cheerful and very professional. Dr & Mrs B 07/01/15 "
"Thank you for getting us sold and able to move. Fantastic service from you all. K, M, O & M 11/02/15 "
"We have no hesitation in heartily recommending John Francis to anyone. Thanks guys, you were great! Mr & Mrs W 05/02/15 "
"Just wanted to say a big thank you to everyone in the office, especially to you and Catherine, for all your help with the sale of our property. It wasn't always straight forward and didn't always run smoothly but we got there in the end!! Ms H 25/02/15 "
"I recently sold a property through your Haverfordwest Office and I would just like to thank you for making it so and easy and stress free. It was nice to have the frequent updates to keep us informed of how far along we were and the advice we received from your staff was second to none. I will highly recommend your services in the future. I would also like to personally say a huge thank you to Haydn. He was extremely professional and has great knowledge of the current market, which made the daunting and long winded task of selling our house very easy and very quick. Thank you again Kind Regards DH & Family 14/05/15"
"Thank you all so much for your patience and understanding. Finally I can start the next chapter in my life. You have all been amazing. Kind regards. J.J. 28/9/15 "
"Just wanted to thank you for everything you have done whilst our house was on the market with you. We were pleasantly surprised with how quickly your team found us a buyer and you kept us up to date all the way through the sale. Mr & Mrs P 24/11/15 "
"You were selling my house and did pretty much everything right. Catherine deserves special praise. We were very happy with the service provided and would recommend you to others. Mr N W 08/01/16 "
"We are really impressed with the service received from John Francis, Haverfordwest. They made our purchase as easy as possible. Very friendly and professional staff. N & R H 20/06/16 "
"I was a buying a property with the Haverfordwest office who found me the property that I wanted, everyone in the office was very helpful and they did everything right. Iâ€™m over the moon with the property and over the moon with the service provided. I will be recommending your services to others and when I look to sell I will call John Francis. Many thanks. Mr T.S. 14/7/16 "
"Thank you for letting our house so quickly your team have been very professional and helpful all the way through the process. We will definitley use you again. "
"Thanks you very much for the detailed inspection report on the property. It was very comforting to know that the property has been kept in a pristine condition and the inspection was a thorough one too. Thanks and regards. "
"Dear Kim Thank you very much for your reply. It was exactly the level of information I was looking for - most useful and helpful. "
"Hi Perfect. Less than a month vacant, which appears to be the insurers rule! Please let everyone at John Francis Lettings know I'm very pleased with your professional approach and the service I am receiving. A far cry from my previous experience with *** Regards. "
"To Gail and all staff at John Francis Morriston office. Many thanks for all your help. Thanks for everything. "
"To Gail and all staff at John Francis Morriston office. Many thanks for all your help. Thanks for everything. "
"I would like to take this opportunity to send you a 'thank you' email regarding the very recent sale of my property in Winchwen, Swansea. Following the managed rental service I had with John Francis lettings dept, I decided to put the property on the market. The service I received was swift, professional and informative. My questions were answered promptly and efficiently both during the renting and sales period. I would most certainly recommend you to friends and family and would not hesitate to use your service in the future. Thanks again for the 'problem free' sale! "
"Thank you all at John Francis for advertising my property, for conducting viewings and for all your great help. I have already highly recommended you to all I know as you have been so professional and on the ball. Please pass my thanks onto Gail as well. If I end up putting the property back on the market I will get in touch again. "
"Hi Gail I just wanted to thank you for the extremely professional service given by Zac from Morriston Office in dealing with me and in helping secure the sale of my property. The guy was courteous, efficient, helpful and timely in getting back to me in what can be an anxious process. I wanted you to be aware of my satisfaction in this matter. Many thanks. "
"Amazing service, Kirsty and Zac were very prompt in getting back to me if I had any queries....living the dream thank you so much John Francis for employing such great staff. MERRY CHRISTMAS AND A HAPPY NEW YEAR "
"To Head of John Francis Our daughter has just received call to pick up key to her first home from Gail in John Francis. We are overjoyed and as a family we cannot thank or praise your staff enough. John Francis, Morriston branch, they have gone above and beyond throughout our daughter's first purchase. It has taken much longer than expected and at times has been very stressful because of issues with house and owners. At times we would phone solicitors with little joy then call John Francis and talk through the problem with Zac or Gail and quickly receive call back explaining and reassuring all is going ahead as should be or giving a nudge to whoever needed it. Our biggest thank you is to Kirsty for the kindness, patience and sense of humour through the past few months. Our thanks does not go far enough so felt compelled to write this letter. Yours sincerely "
"Thank you so much for all your hard work. I do not think we would ever have moved house without you! "
"Many thanks to the girls in the Narberth office for their help, support and professionalism during the long process. "
"To "The A Team" Thank you so much for all your help and guidance throughout the sale of our cottage, you have all been fantastic from start to finish and we wouldn't hesitate to recommend you in the future. Thanks again. Best wishes. "
"Hi James, Thanks for the help you and the team have given on this sale. I have to say itâ€™s been the most professional service Iâ€™ve ever received from and estate agents! My mother has been in contact with someone in your office to accept the offer, but please accept this as formal notification. Iâ€™m hoping to appoint a solicitor today. Kind regards. "
"Hi Rebecca, Thank you very much for dealing with this so promptly. You expertise and efficiency at John Francis Pontardawe has been second to none. Thank you Karen, Avril and Rebecca x "
"Thank you John Francis staff. Special thanks to Rachel for "going that extra mile", nothing was too much trouble for her, when showing me around the property I bought. "
"To Rachel You're amazing, your brilliant and you completely rule - I could sing your praises all day, but I'll keep it short and sweet and just say a great big thank you. Thanks for everything you have done. "
"I would like to give recognition to Jane from your Tenby office who recently assisted me in finalising the purchase of my property. I work in the public sector where I have the highest expectations of my staff in their daily interactions with the public. I was so impressed with Jane due to her professionalism, dedication and common sense approach to everything. She had to please a lot of people which she did impeccably and showed great patience and dexterity; as a result of my interactions with Jane I would recommend your company to others.(I would also have her working for my organisation!) If I may humbly suggest, you need to bottle up Jane's skills and personal qualities to assist with the induction of new staff. Im sure if you had more people like Jane your customer satisfaction levels would no doubt go from strength to strength resulting in more business. Hopefully you will be able to give Jane some formal recognition by your company as she truly deserves it. Kindest Regards "
"Jane, where would we be if it wasn't for all your help, you wonderful human being. You've gone over and above, throughout the process and we appreciate the service more than we can express. I hope John Francis recognise your efforts. Thanks again. "
"To all at John Francis, Thank you for the confirmation of completion today. I just wanted to say thanks to all for your work on this sale, I know itâ€™s probably not been the easiest house to move! All the best for the future. Kind regards. "
"I just wanted to let you know what a great help Andrea has been throughout my unique house search process (via just email correspondence), dealing with all my enquires incredibly swiftly and accurately. She has been wonderful and I hope we can find the suitable home for me to close the deal. Best regards. "
"Many thanks for all the hard work and chasing you did to complete my sale. We really appreciate your service and can recommend you with confidence to our friends and associates. Thank you all. "
"Thanks for all your hard work in selling our property. "
"All of you at John Francis, Mumbles Thank you for all your hard work in selling my property. It was quite demanding but you all did a brilliant job and I'm really grateful. Kind regards."
"I would just like to inform you that I have been extremely impressed by Sian Worrall, Sales Negotiator who has been involved in the selling of my house in Sketty. As I have been living and working away, and there have been issues in the sale, Sian has gone the extra mile and helped me immensely to get everything sorted out. Sian is always pleasant, professional and as stated above, extremely helpful. She is an asset to your company and a pleasure to deal with. Kind Regards "
"Thank you so very very much. Couldn't have done it without you! "
"Massive thank you to Jan in Milford Haven branch!!! Couldn't of asked for better service! She did so much for us over a long period of time! Couldn't thank her enough :) :)!!! "
"I do not normally write reviews, but on this occasion I can't help but put a quick review of John Francis Milford Haven - Martin and his team! I found all those working within the branch to be more than professional at their approach to selling my house and doing everything within their power for my wife and I to secure our new home. Any problems were quickly and easily rectified. More often than not supported my wife and I in areas that were outside their remit offering advice and giving helpful contacts. If you are thinking of selling or buying your house you can be confident that they will do everything in their power to find a positive outcome. Donâ€™t be fooled by other estate agents who promise the world, promising inflated sale values only to be told a few weeks/months later that the market has changed and you need to review your price. Martin will give a totally honest and achievable valuation of your property and aim to secure a good market price in shortest possible time. I can't recommend them enough! Martin has helped us not only sell our property but secure our dream home for many years to come. Due to This we will not be requiring their services for many years. The team are welcome to pop in at our new home for a cuppa at any point and truly feel that their efforts and professionalism have led to a trusting friendship between us and with the team at John Francis ! "
"This is just a brief note to thank you and your staff for excellent service. Having recently completed the purchase of a property in Cynheidre, Llanelli we have been impressed with not only your excellent website but also the care and attention to detail from your staff. In particular we have cause to single out a young lady Danielle. From our first viewing, through the negotiation to the collection of the keys on completion, nothing has been too much trouble for her. Danielle is a credit to an excellent firm. "
"Thank you all for being so professional and helpful. "
"Our most grateful thanks for your help, advice and effort that you gave in the attempt of providing us with a new home - thank you! We are certain that you went far beyond your remit and brief. With our best wishes. "
"Dear Haydn Thank you for your email/letter. I would like to put on record our sincere thanks for all the help you gave Tracy in selling our property and smoothing the legal process. Tracy says you went above and beyond the call of duty in easing some very tense moments. We would not hesitate in highly recommending you to others, selling or buying. All good wishes for a successful 2014. "
"We are really impressed with the service received from John Francis, Haverfordwest. They made our purchase as easy as possible. Very friendly and professional staff."
"Many thanks to all of you for your efforts in selling my aunt's property in Aberporth."
"Rhian, Thank you for making our house move so simple and efficient."
"I am delighted with the service provided by John Francis and shall not hesitate to put any further business with your company in the future"
"To Dan, Karen & Jess, Aberystwyth Office Thank you very much for all your help, advice and support with the sale of my property. Now its all gone through, time to relax and enjoy life!!!"
"To Rhian and the staff of John Francis Thank you for the time and help you gave us on selling and buying our house. Many thanks. A & B"
"Hi Dana I just wanted to thank you for all for your consistent help with this property over the last 6 months. I'm sorry again for my ridiculous amount of phone calls but there hasn't been once that a member of your team hasn't helped. Much thanks and kind regards."
"Thank you everyone for all your hard work and patience! Nick - thank you for all your work. Hope you like the card! Very best wishes."
"Hi All, A huge thank you for all the sterling work by everybody. I'll call in when I'm back soon to say thank you properly when I'm back in Gorseinon. Have a great day! "
"I've found a house I liked and my offer has been accepted, so hopefully if the contract goes through smoothly within the next 2 months I shouldn't require any further house hunting. Thank you all at John Francis for all your fantastic service, you have all been very helpful and kept in touch, updating me regularly with properties for sale. Many thanks."
"Dear Bethan Please forgive the informality of the salutation but since we first met you to value our property (and subsequent association with your staff in the Gorseinon Branch) we feel you have all been part of our 'adopted family'. I cannot speak highly enough of the warmth, friendliness and care we have experienced from all the Staff - Davina obviously leads by example and manages a great team. Equally important for us was the very professional manner in which the whole property sale 'process' was managed. Having such an experienced, knowledgeable staff guiding us every step of the way was invaluable especially as we haven't moved for 38 years. We cannot praise you, Davina, Beverly, Helen, Nick and Kristina (and no doubt others behind the scenes) enough. This may indeed be our last move but rest assured our experience of John Francis Gorseinon has been so positive we will always recommend you to friends and family. What a flagship for John Francis Wales Ltd! We could not have been in safer hands. Everyone contributed to making a stressful and traumatic episode in our lives as stress free and manageable as possible. For that you have our warmest thanks."
"Thank you for helping us to buy this fabulous place."
"Great service from all the team at John Francis, kept us fully updated through out the process. Appreciate all your hard work during this exceptionally busy period. Many thanks "
"Good afternoon, I would like to thank all the members of your team that dealt with the sale of the property. Their enthusiasm and professionalism is a credit to your company. I would certainly use and recommend your company in the future. Thank you all. Kind Regards"
"Good evening, I cannot express enough how wonderful the service I received from the team at John Francis, Swansea. Those who I had contact with always strived to go out of their way to provide an above and beyond service; nothing wash ever too much to ask and I wash not once made to feel as though my concerns were not relevant. A HUGE thank you to all of the team! Thank you so much!"
"Hi Rhian, Thank you for doing that I can inform my supplier. We got finished about 10 o’clock last night. Hats off to Ken Edwards he did a great job for me. Also, a very big thank to you, for all your professional help in completing the sale of the property. It was a very emotional sad sale for me, it’s such a beautiful house with that amazing view. Hope L gets as much enjoyment as I did. Kind regards "
"Very friendly staff. having rented out the property with tem before eventually selling the same property with them. I found they were great in both departments. Would highly recommend."
"Absolutely amazing branch, excellent service."
"Brilliant service during an incredibly stressful time. Can not fault the level of support I received and the communication was outstanding."
"The treatment we received could not be faulted. Davina and her staff were excellent."
"Staff at John Francis Gorseinon helped us through a very difficult sale with expertise and patience. All the staff we dealt with work from the same book - "good work ethics" - all were excellent. "
"Efficient and friendly service."
"We dealt with the whole selling team during the purchase of a new property and the later sale of our house. We fell that we got to know then well and they were, at all times, looking after our interests."
"Valuation was £15000 more than competitors (Purplebricks) asn was spot on as John Francis sold my house in 4 days for full asking price. Excellent service 10 out of 10. All the staff were very helpful but Davina was fantastic at negotiating the important parts and got very quick results."
"Excellent service, no issues at all. Would recommend John Francis to anyone selling a property. All staff at Gorseinon office gave excellent service."
"Thank you to Davina & Mags & Helen, absolutely amazing in helping me with my sale of my property due to complications & if it wasn't for them don't know what I would have done. Thank you so much."
"Great service provided."
"Excellent service from beginning to end. Always kept informed in a timely manner. Updates on viewings was amazing. Any queries raised were immediately dealt with. Davina Lewis and the whole team, they operate as one unit. Excellent. "
"I couldn't have asked for a better service as a house purchaser. I was kept informed regularly where there was an issue over the purchase and they relentlessly pushed solicitors and other agencies to resolve the use as soon as possible so that I could move in before my wedding. Will certainly use john Francis again and would recommend them to everyone."
"John Francis Gorseinon branch once again excellent communication, quick and easy process from valuation through to sale of property. Davina has been especially helpful, and I find her extremely honest. Davina has sent weekly texts regarding updates to completion of our property. Davina is very approachable and understanding."
"The experience from start to finish was excellent."
"Nothing was ever too much trouble for them. Friendly atmosphere in the office and went above and beyond to help us find our family home."
"All staff very helpful and responsive. helped with things like getting a gardener, cleaner etc not just the sale."
"All staff, on the phone or face to face were very helpful."
"I found John Francis to always be helpful and efficient in everything that they did. Davina in the Gorseinon branch was especially helpful."
"Very professional and efficient team at Gorseinon. Extremely satisfied with the communications and above expectation of viewings."
"Fantastic estate agents, Davina and Hollie were exceptional."
"Excellent customer service. Davina was amazing on communication on the sale of my house"
"Thank you for all your help in the sale, we are still over the moon with the bungalow and already have great new neighbours."
"I appointed the Pembroke team at John Francis Estate Agents to sell my house. Professional, consistent, communications were maintained throughout. I also thank the Pembroke team for providing valuable useful information and 'going the extra mile' to enable me to experience a smooth process. I was satisfied with their efficient marketing and monitoring resources. I would recommend Pembroke branch to anyone."
"I appointed the Pembroke Team at John Francis Estate Agents to sell my house. Professional, consistent, communications were maintained throughout. I also thank the Pembroke Team for providing valuable useful information and ‘going the extra mile’ to enable me to experience a smooth process. I was satisfied with their efficient marketing and monitoring resources. I would recommend Pembroke Branch to anyone. DJM"
"To Michelle, Zoe, Claire, Hannah, I write to thank you for all your help and assistance in facilitating my move from Weybridge to Bancyfelin, for answering my queries when needed and to Zoe for giving up her own time on a Saturday to assist with selecting carpets. I am very pleased to be back, although I miss Weybridge and intend returning to visit from time to time. Since moving, just over two weeks ago, I have had some problems with B.T, which I hope are in the process of being resolved today and there are a number of minor snagging issues which need to be rectified. Apart from that, all appears fine. In the course of time, I hope to be back in touch again, if and when I come to selling the property and shall look forward to seeing you again. All best wishes."
"A big thank you to all staff for the help I received with the purchase! You are all stars! I would certainly recommend you to anyone looking to buy or sell a property! Wishing you all a great Xmas and a happy and busy 2020!"
"To Kelly, Helen & Ben I can't thank you enough Best Wishes ES"
"Hi Just moved in today!!! We would like to thank the team at Cardigan for all their help and support. They truly deserve all the thanks. They are caring, considerate and helpful ..... from Daniel doing the initial part and photos to Luke, Rhian and Heledd ... great team, fantastic agents xx"
"For all your patience, help and advice throughout the sale of our property, Kindest Regards, P, L & O."
"We have had our questions and requests answered. The speed of responses and the reassuring tone of language have given us the impression that JF are aware of the emotional pressures of buying, and the relative lack of knowledge on the buyers behalf. JF were far more communicative and proactive then the other larger Welsh estate agent. We would suggest to others that JF is a good company."
"Hello all at John Francis, Just a quick thank you for all your efforts with sale of various properties from our company over the last few years. You have all been totally professional, helpful and friendly. Many, many thanks! Wishing you all the very best and a very happy Christmas. "
"Hi All We would just like to thank you all for the support and providing the viewings on our property. You did exactly what you promised getting people through the door. The rest is down to the one who wants the buy. Your ongoing support was positive and reassuring. We will pass on recommendations for you. Thank you again in supporting us to move on hopefully to better things. Kindest regards. "
"To Davina, Hollie and all @ John Francis, thank you all so much for everything you have done for us on our recent purchase! Regards, L & J Davies "
"Hi.. Just wanted to say a big thank you for a smooth and uneventful house sale. After having two sales fall through previously this one was a pleasure! Thanks all "
"Just wanted to say a big thank you for a smooth and uneventful house sale. After having two sales fall through previously this one was a pleasure! Thanks all "
"A massive thank you to Rhian Davis at the Cardigan branch for all her help and support during the sale and purchase of our properties. "
"Hello Davina, firstly can I apologize for the delay in getting this note to you. I would like to thank you for the work you did for us in selling. To think back in August we would be looking at the sale figure that you achieved is incredible. Thirty five plus viewings and you kept us informed all along the way. If I ever had to call your office it didn't matter who I spoke with they seemed to be on top of our file and came back with an answer very quickly. Your staff were always very pleasant and easy to deal with. As it got near the end of the process, it's fair to say we had our doubts about the 'best and final' process but you never wavered and saw it through to the end and to a most satisfactory conclusion. I think Mum too would have been pleased with the outcome not least because the property moves along to another custodian if you like and it is going to be a family home hopefully for many more years. So, well done, thank you and compliments of the season to you Davina and all your team there at John Francis Gorseinon."
"Just a quick note to say that we really appreciated all the help that we received from a member of your staff Gilly Finucane. It was more than we could have hoped for. Gilly took onboard all our requirement, arranged all our viewing, eliminated all the stress of finding our new home. Gilly has an professional, courteous, with an warming and pleasant nature. We are just sorry that we didn't find our new home through John Francis, feel a little guilty. Thank you again Kind Regards K G "
"A huge big Thank you to each and everyone at John Francis Tenby! We cannot say how much we have appreciated your help and professional approach at every stage of our house sale beginning to end. You have certainly steered us in the right direction and have kept everything as calm and level as possible. You're the best. The entire experience of dealing with our house sale has been exemplary. Wishing you all every success for the future. Once again we are so pleased that we put our house sale in your hands. Kindest Regards."
"Dear Kayley, I know you will say it's just your job, but after the stressful time, following my mother's death, I was worried and daunted about the sale of her property. It had taken a long time to empty and had many issues. When you came to do the valuation you were so positive and confident, you were like a breath of fresh air, and you proved to be right about everything. So, thank you so much, you deserve every success in the future. Yours most sincerely x"
"Dear Connor (and Kayley, Andrea) Our son is now happily installed in his new home. Just to say that we were very pleased with your friendly, personal service. Kind Regards."
"Dear Wendy, We wanted to thank you for your help at the auction. We couldn't have bought the house without your kindness."
"Thank you Steve and our special thanks to the A Team, Jane, Shara and Martin. With out best wishes. "
"To Jane, we would both like to thank you for selling our home, also for your professionalism combined with a lovely friendly and courteous manner, thanks again."
"I would like to thank the team at Llanelli branch for their assistance in finding me my new home."
"Neville and his team have been great. I have been in Wales since 1980 and the only estate agent I would use and recommend is John Francis. Well done all of you and many thanks SW"
"I wish to say I have been entirely satisfied with the service I had in the purchase of my property and help in finding me the right one. All staff were friendly and helpful, sorting out any problems I had. A big thank you, definitely 5 star! "
"Dear Nicola, we would like to thank you and the team at John Francis (Mumbles Branch) most sincerely for all your wonderful help, expertise, care and support given to us in the sale of our house. You have all been outstanding and from day one we knew we had chosen the right firm to sell our house. We will remember you all with high esteem and great affection. A truly excellent service to us by all of you and greatly appreciated. We will certainly recommend John Francis Estate Agents to our friends and family. Thank you again from the bottom of our hearts. A very Happy Christmas and New Year to you and all your families. "
"Neville and his team have been great. I have been in Wales since 1980 and the only estate agent I would use and recommend is John Francis. Well done all of you and many thanks."
"A big thank you to you all, for all your hard work in the successful sale of our property, we will pop in and see you soon. Many thanks again R & R "
"Thank you very much to all staff at John Francis. I am so grateful that I chose the right agent for the right job. Best ever work with."
"A massive thanks must first go to Martin who first showed us the house and waited patiently whilst we viewed, and helpful with questions asked. Secondly, Shara went above and beyond helping us with subsequent viewings and enquiries, again patiently attending to us. We can't thank her enough."
"Our experience of your company was one of dealing with friendly competent staff who could deal with any queries."
"Thanks to you Martin we are now living the dream! All the best."
"Good Afternoon, thanks for letting us know. We would like to thank you all very much for all your help and support in getting this far. Best Wishes"
"I would like to thank all the team at Pontardawe branch for a great experience for the sale of our property."
"Hello Nat We've just got home from an extensive raid on Dunhelm in Carmarthen (feels like we bought every curtain and pole in the place!) and found your kind card and present when we got back. Thank you very much indeed, both for that and for being so great to deal with on the mortgage, we really appreciate all your efforts. And somehow you managed to make the process fun too! Thanks again "
"Keep up the excellent work. I cannot express my gratitude strongly enough. I have found John Francis in Aberaeron exceptional. Everyone I encountered was friendly, efficient and professional. They always had plenty of time to answer my questions and put my mind at ease. Plus they were so informative and helpful. I cannot recommend them enough. Thank you Ben and the rest of the team. 11/11/19"
"I placed my house on the market with John Francis with Davina taking charge in the Gorseinon branch. Less than a week the house was sold. Davina and all the girls in the sales team have been absolutely supportive, amazing and had kept me informed every step of the way. They kept me sane as I found buying a house stressful. I can honestly say I would recommend the Gorseinon branch to anyone who is selling a house. Every estate agent needs a Davina. Thank you once again Davina and the team in the Gorseinon branch of John Francis. Many Thanks"
"Kirsty, Will & Gang, Thank you for all you have done for us we wouldn't have coped without your help, it's much appreciated."
"Thanks, for your hardwork, patience and kindness. It couldn't have been easy! Best wishes."
"Dear Sirs, May I, on behalf of my mother in lawn, thank you for all the work you carried out in selling her property. From my initial meeing with your Ms Kayley Jones, I was put at ease, and any questions I needed answered were answered promptly and professionally by your staff, especially Connor Walters. The service I received from Peter Lynn and partners was professional and prompt, meaning that the sale wen through smoothly and quickly. I will definitely recommend and use your services in future should I need them. Many thanks. "
"To Dan and all the staff for conducting our purchase and sale in such a professional manner. It is such a pleasure to speak and deal with you all, you are so kind, polite and enthusiastic in your work. Again we thank you for your help and here's looking forward to the next!"
"Hello Rhian, thank you to you and the team for handling another successful house purchase for us. We are very impressed with your service and your friendly, helpful, customer focused staff. I hope we will do business again soon. Thanks again. "
"The team at John Francis Gorseinon were nothing but polite and helpful when we were looking for our family home. Nothing was ever too much trouble and I would highly recommend our friends and family to choose John Francis in the future if they were ever to sell or buy."
"Good day, just to say a big thank you to all of the team of agents at John Francis for support in helping us secure our first buy to let in Swansea. All the processes right from arranging viewings with you, to going out to view the property and placing an offer was excellent and then working through 8 weeks to complete the purchase was a great and positive experience. Thanks to Musa for his time and encouragement with some local insight when he showed us around the property. That was very helpful. To all who picked up the phone and answered all our inquiries we say a very big thank you. We couldn't have secured this property without your patience and support. So once again, we want to say thanks a lot and we will be back shortly to hunt for our next house. "
"Dear Leon, thank you so much for your super service! You and the team have been a pleasure to work with and I wish you all the very best in your future career. "
"To Davina and all the girls, You're all amazing. Thanks so very much for all your hard work and patience."
"To Davina and all the fantastic sales team in John Francis, I can't thank you enough for all the hard work you have done for me on the sale of my house, and especially for keeping me sane! Thank you once more x "
"I was very impressed with the team at John Francis Sketty Office. I applied via the under one roof application which entitled me to a reduced fee, so I thought it would be a case of minimal fee, minimal work. This was not the case as all the team were helpful, hard working and diligent in conducting viewings and finding a purchaser. They were a pleasure to deal with and I would recommend their services in the future. "
"Good experience for me and my husband. We love the house and feel welcomed on the estate. Michelle and Kathryn were very kind and provided us with all the information we asked for. Thanks to the solicitor for handing the keys and welcome pack. Kindest Regards."
"To Andrea & all at John Francis Thanks for putting up with my calls and visits. You've been a great help."
"A big thank you to all the staff at John Francis. They helped me so much and so friendly big thank you."
"Nicola As someone who has not used an estate agent that often, I can only praise the tenacity and professionalism of the team at John Francis in Mumbles. Every one we had dealings with over our sale and purchase were very approachable and determined to get us moved. It is often easy to advertise a house for sale with exchange and completion happening almost without effort. But I am sure this is rarely the case. People are fickle, not always truthful, have unrealistic opinions, are overly optimistic, demand the unnecessary, their circumstances change, egos get in the way, try one on and let you down at the last minute. This is the time that good sales negotiators earn their fees. It is the tough ones that take the effort by bringing people and third parties together to close the deal. My experience is that Nicola and her team earned every penny of the fees we paid them and would unreservedly recommend them to anyone seeking to sell a home.’ Thank you "
"“ A big thank you to all at John Francis. You have all been so brilliant, we cannot praise you enough. Mr & Mrs G”. "
"I would like to thank MIchelle and her team for all their help and advice regarding the auction sale of my property. We have other properties which will be sold in the next few years and look forward to using your services again."
"Very friendly staff, helpful and efficient. They gave what felt like a very personal service and put a lot of effort into selling my property. I would definitely use them again. "
"Excellent service from Ben Wright and rest of staff at John Francis, highly recommended. Regards"
"Our sale was quick and painless with a good flow of communication. Davina was also pivotal in enabling our purchase through another branch of John Francis."
"We were pleased with the service we received from John Francis Estate Agents. They took clear photos of the property, the information of the house and description of the area was clear. They kept us informed of offers and viewings and the house sold quickly. "
"To Davina and the team at John Francis, thank you so much for all your help and guidance, and finding our dream home, lots of love A, C & R xxx"
"Just wanted to say a big thanks for your help whilst the sale went through of the chalet x"
"Dear Daniel, Rhian, Luke and all at the sales dept of John Francis, Cardigan branch. Just wanted to say thank you all so much for your support and help in selling for us. Really appreciate all your efforts. Best wishes. Thank you."
"Thank you to you all for all your help during the sale, much appreciated. Best wishes and thank you once again. "
"Thank you for all the work you did on our behalf. "
"I would like to place on record our (the family) appreciation of the great job you and your team have done in finding a buyer for my mum's home so quickly and at a great price. I just wish that my mum could have witnessed the level of interest that you have created. Thanks again and well done. "
"To all the staff in Gorseinon office, thank you for all your help and waiting for so long but we finally got there."
"I would like to say how pleased we have been with the dealings we have had with Liz and Maia at Pembroke branch. After the seller pulled out of our original purchase at the last minute they went out of their way to help us find another suitable property. Nothing has been too much trouble, phone calls have always been returned where necessary and all inquiries dealt with quickly and efficiently, we have now successfully completed on our purchase. We will have no hesitation using John Francis again in the future. "
"Dear all, many thanks to the whole team for your help and support. When the house sells we will put feedback online for you and I have every confidence it will be a very complimentary posting, best wishes, A & E."
"Dear all, many thanks to the whole team for your help and support. When the house sells we will put feedback online for you and I have every confidence it will be a very complimentary posting, best wishes, A & E."
"To all at John Francis Pontardawe, Thank you for finding us our perfect house and guiding us through the process, from offer to completion. All the staff have been an absolute pleasure to deal with and have helped with any queries we had along the way."
"Just to say Michelle & the team at the Llanelli branch were professional, friendly & approachable. They dealt with the sale of my property quickly & efficiently. They answered my questions fully & always called me back if they couldn't take my call straight away. I would recommend them to family & friends & even return to them myself if the circumstances arose. Regards. "
"Thank you so much for selling my property, your advice was invaluable "