Read what our customers think about us...

T

"All the ladies at John Francis Pontardawe were absolutely brilliant. I can’t praise them enough! Thank you so much Gemma, Rachel and Karen! You’re absolute stars! "

CM

"I would like to take this opportunity to thank all of the ladies at the Sketty branch to thank you for all of your help. You made what’s a stressful process significantly easier and always assisted with any queries I had. Would highly recommend!! "

M C

"This was the first time we had ever sold a property and we think we made a good choice by selecting John Francis to help us.The staff were excellent in giving us good advice. Everything went smoothly without any mishaps.They contacted us regularly by phone even visiting our home with appropriate paperwork. We would definitely recommend this Estate Agent. Stress free . Well done all the staff concerned. THANK YOU. "

Mr S A

"Jacquii, Just a quick thank you for the completely professional manner you conducted the sale of our house this summer.You advice and guidance was gratefully received and helped greatly and speeding the sale and our achieving a good price. Thanks again."

Ms D R

"Jacqui, Louise , Emma and Helen, Thank you for all your help with seeing through the sale of my home… finally we got there girls! Couldn’t have done it without your patience and reassurance throughout. You have all been absolutely brilliant, can’t thank you enough! Thank you . "

Mr A R

"Thanks to all the staff at John Francis Narberth, very ,very, professional the way it was sold I had to do nothing, in my mid 70s, they make it easy and straight forward , highly recommend."

Mr S D

"Great service from start to finish. The sale process was made easy for me with any problems or questions I had dealt with immediately. Would definitely recommend John Francis estate agents."

Ms L H

"I would give the team in Swansea full marks for all their help and kindness. I would be happy to use them again. Rhys "coped" with me very well. Regards."

Mr O & Mrs L K

"Just a quick message to say thank you so much for your flexibility with viewings during the last few months and particularly Lily. Always managed to accommodate us at short notice and never an issue that the viewings was out of normal work hours. Thanks again."

Mr C & Mrs L M

"To all the team but especially Shara! Thank you and to the amazing team at John Francis! Thank you all so much for just being truly amazing in selling our house, nothing has ever been too much trouble and you are all amazingly happy all the time. Very much appreciated. x"

Ms A L

"All the staff plus Serena, helped me a 100% and more. After losing my husband Serena looked after me and gave support to help me at the saddest time of my loss and helping me to sell the cottage. Nothing was to much trouble even if I had phoned a few times. She always was so nice. The Aberaeron staff should be proud of their excellent work taking time for the people who go there for their professional advice and services. Thanking you all at Aberaeron John Francis Estate agents and Serena especially. Best wishes. "

Mr D & Mrs S A

"Thank you for your email confirming completion of our purchase. We fell in love with the view from, and the colour of, our new home and have named it. The team at John Francis were incredibly helpful, Christian in particular. He is so enthusiastic, friendly and professional, and made us feel that nothing was too much trouble. We appreciated the lines of communication he had between us and the vendor and his swift responses to any queries we had. We are very grateful to John Francis for their help in the swift completion of our house purchase. Thank you so much. Best wishes."

Mr P H

"Hello, Thank you all very much for seeing through the sale of our house successfully. All very smooth and efficient, and we got a good price for the house (which always helps, obviously)! Very best wishes."

Mr and Mrs L

"Hi all Thank you for being very understanding and helpful during this very stressful time. We fell in love with this house the very first time we saw it thanks to Michelle. You all know how much we wanted this property and you all went the extra mile to make sure we got it and.we can't thank you all enough for that. Regards "

Mr and Mrs L

"Hi all Thank you for being very understanding and helpful during this very stressful time. We fell in love with this house the very first time we saw it thanks to Michelle. You all know how much we wanted this property and you all went the extra mile to make sure we got it and.we can't thank you all enough for that. Regards "

D & T

"We were very pleased with the support and responsiveness of all the staff at John Francis Milford Haven, they were even quicker than our own solicitors in advising us on the exchange and later completion of our purchase. Would highly recommend them. Regards "

J S

"John Francis are a great company to deal with when buying a property. Everyone there was very obliging and pleasant. Nothing was too much trouble e.g they opened up the property on numerous occasions for surveyors, electricians etc, prior to purchase. They also provided calm reassurance when the buying situation became quite stressful. They were also first class at communicating; like being the first to let me know that exchange and completion had taken place. A big thank you to all that work there. "

R & N

"Hi team, our sincere apologies for not contacting you before now. Thanks very much for your great work. We were very pleased with your service. We have no plans to buy or sell any other properties locally (or anywhere else for that matter) but you will be our first port of call if that changes! "

B & V R

"Dear Rhian, Thank you so much for all your help, efforts and above all patience with our purchase. You and the team were amazing and we can't thank you enough! xx"

Ms S H

"Lisa Marie was extremely helpful when I was purchasing my house. I would recommend her to anyone wanting to sell or buy a house. She helped to make everything run smoothly."

TD

"Thank you for all the help and support your staff gave me . Your staff went above and beyond. I'm very grateful I would give you 10 stars. I'm very happy in my new home . And when I've decorated it be nice if I can show you guys what I achieve. Thank you once again . Stay safe "

I K

"I would like to thank Liz Arthur in particular for putting up with me and for listening to all my moaning and changing my mind but Liz did it with her usual charm and professional manner. I think she's an asset to the John Francis group. Also not forgetting Helen and a gentleman I spoke to I believe he is the manager. Once again thanks for putting up with me. "

Z, S & M

"To Davina, thank you so much for all the help you have given us. Excellent review coming your way. "

C

"To Kirsty and all the staff, a huge thank you for all the work and support you have put into my house sale. I would never have thought that an established company like yours would get so involved and helpful. "

B

"I will certainly be 'singing your praises' to everyone I know in the area! Hope to see you when I visit next. "

N & S

"To Kirsty, Will, Vicky, Tom, Petra & team, thank you for all your hard work in selling our property. "

F D

"Hi, just would like to say a big thank you for all in John Francis involved with selling my property. Kayley, Jessica, Phoebe and Rhys were all very supportive during the sale. They provided sound advice regarding the price, how to market the property and answered all queries promptly. "

J

"Dear all, thank you so much for helping my mum sell her home and getting through a tough time. "

E R

"The team based at the Narberth branch have been very helpful and supportive during the recent sale of my property. It is very useful to have an office located near to you as I was able to speak face to face with any enquiries and deliver any certificates etc which were requested by the solicitor or buyer. Will be using the same Narberth branch when purchasing my next property. Thank you to Martin & Alison."

E R

"The team based at the Narberth branch have been very helpful and supportive during the recent sale of my property. It is very useful to have an office located near to you as I was able to speak face to face with any enquiries and deliver any certificates etc which were requested by the solicitor or buyer. Will be using the same Narberth branch when purchasing my next property. Thank you to Martin & Alison."

M & J

"Faultless! Amazing service across all methods of communication. Staff were very knowledgeable and willing to find out information if they weren't sure. A smooth and prompt process throughout. Would highly recommend! "

S

"To Jacqui, Emma and Louise, many thanks for all your help and patience. "

M & J

"We have been very happy with the help Claire and the team at Cardigan have given us throughout our purchase. They have always been at the end of the phone to sort out any issues and reassure us when we were getting stressed! Thanks to all and we would certainly recommend John Francis, Cardigan office."

J & O

"To all at John Francis, just a little something to say a big thank you for helpus us to find our new home. Your professionalism and kindness is very much appreciate, I can't thank you enough. Best Wishes."

Mr S P

"Hi Davina, I just wanted to give a big thank you for you and the team that has been looking after everything, it's been a wonderful first time purchasing experience and I couldn’t have asked it to go smoother. I just cant wait to get moved in! Many thanks and best regards."

C E

"Excellent pain free and friendly service from the word go. Thank you to all involved."

M & J

"Hello, just some quick feedback... Faultless!! Amazing service across all methods of communication. Staff were very knowledgeable and willing to find out information if they weren't sure. A smooth and prompt process throughout. Would highly recommend! Thank you!!"

Mr & Mrs D

"Karen was amazing, so helpful unlike all the other estate agents. Thanks again."

Ms G & Mr J L

"Thankyou all for being so patient with myself and husband. The sale took so much longer than expected due to our buyers solicitors , but came out right in the end. You all treated us very politely and always got back to us and it was much appreciated. All our best wishes."

Mr C & Mrs L D

"Myself and ,my husband would like to say a huge thank you to Amanford Branch for their superb service when selling our property for us. We actually had 3 agents come and value the property and we felt it was a 'No Brainer' to go with John Francis. Helen valued the property and her enthusiasm could not be mistaken. It was clear that if anyone was going to promote it well, and for the best price, it would be herself and her team. Helen has a vast knowledge of the area, and we knew this would help us no end also. We also found that there was constant updates from Dana, and again, brilliantly promoting our property whilst also working well for the buyer. Dana was very quick to be on the phone to us when the buyer had any type of query. Our property sold very quickly, and for a much fairer price than the other two agents wished to market it for. To us, this shows that we chose the agent that obviouly knows what the property market is all about in the area, and that gives excellent customer service to both seller and buyer. Thank you again Helen and the team."

Ms T D

"Excellent service, a pleasure , thank you. And please feel free to use this feedback . Fiona , one question, I recall there was a carpet in the lounge and you said there was probably a nice floor under it. To my surprise today I arrived to find an oak floor. Thank you for all your help and prompt actions. I’m really grateful and I love the house! "

A R

"Hello to all the staff at Cardigan office, thank you all for your professionalism in dealing with the sale of our property at all times and this is why we keep using you when putting any property up for sale. The only negative on the sale was the time it all took but this is not a reflection on yourselves that was beyond your control. Our property was marketed really well by you and reflected in the first person to view it purchased it. Thanks again, keep safe, regards "

A & L J

"Hello to all the staff at cardigan office, thank you all for your professionalism in dealing with the sale of our property at all times and this is why we keep using you when putting any property up for sale. The only negative on the sale was the time it all took but this is not a reflection on yourselves that was beyond your control. Our property was marketed really well by you and reflected in the first person to view it purchased it. Thanks again, keep safe, regards."

Ms I G

"Thanks to you all for marketing our property. Very pleased with your friendly, professional service and would certainly instruct you again in the future. Best wishes. "

Ms S N

"Absolutely brilliant 5* service from Jane Beynon, very helpful and dealt with everything in such a proffessional manner. Thank you Jane"

Ms C H

"Hi Emily, Thank you to all the team for your great service regarding our purchase of Windy Hill. You were very professional throughout and added to that, very friendly and approachable. Kind regards."

Ms B

"To Tracy, Many thanks for the assistance and support in the purchase of the prorperty. Thank you."

Ms L

"Super work, thank you Tracy. You have been so helpful, I appreciate all you have done."

S & K S & J & I B

"To Eryl, Tracy, Lucy, Lisa-Marie ..... a really, really big Thank You to you! Thank you for all your help & profession in the sale of our late mum's property. Were alway on top the "Game", returning our calls promptly and keeping us right up to date with all stages of the process. We will never have a probles recommending your agency and singing your praises."

S & J L

"To Tracy, and all the team at John Francis Lampeter - A little someting to say Thank You! You're the best. We imagine you will be back in the office by now - if only occasionally - to receive this. Just to say & express our heartfelt thanks for your expert service during the sale of our property. And extra thanks to you Tracy for keeping us so well informed. So important, and much appreciated. With kind regards."