Important Tenants and Landlord information

The health and wellbeing of our customers, colleagues and the local community is of the utmost importance to us. Due to the current situation with Covid-19, we have temporarily closed our High Street Branches in line with the Governments Policy.

However, we are only an email away and would be pleased to be of service. Please contact a local branch. We are providing desktop and online valuations and where possible video tours of properties.

For tenants renting a property we ask that you only report repairs that are essential go to : Fixflo or email pm@countrywide.co.uk If you are having issues paying pay rent and would like to arrange a payment plan Email: creditcontrol@countrywide.co.uk For tenants wishing to make a card payment of rent please call 01623 416100

For our landlords that would like information regarding payments and accounts Please email accounts.support@countrywide.co.uk

Please be assured that we are adjusting how we work with you to reflect the situation. Thank you for your understanding and we wish you the very best during these unprecedented times. Please stay safe.